Revolutionary Service Launched to Handle Funeral Company Rejections in Japan

A First of Its Kind: Funeral Rejection Communication Service

In a groundbreaking initiative, Delight Inc., headquartered in Shinjuku, Tokyo, is set to launch a game-changing service designed to ease the emotional burden on families during times of loss. Starting February 24, 2026, the company will offer a unique service known as the "Rejection Communication Service Guarantee" through its specialized funeral review website, "Soogi" (https://soogi.jp).

Addressing Emotional Challenges

The Rejection Communication Service is aimed at users who find it difficult to communicate their decision to decline service from funeral companies. Many people feel uncomfortable or anxious about making such calls, especially after the loss of a loved one, and the need to contact a funeral service provider can amplify these feelings.

Interestingly, a recent survey conducted by the Ministry of Internal Affairs and Communications highlighted that over 53.9% of the population expresses concerns about falling victim to online scams, which has also contributed to heightened anxiety when it comes to making phone calls, even to essential services like funeral providers. Amidst this backdrop, Delight Inc. felt the need to innovate and alleviate the apprehension surrounding these sensitive communications.

How It Works

With the Rejection Communication Service Guarantee, users simply need to fill out a dedicated form with the name of the funeral company they contacted and the phone number used. Following this, Soogi will promptly inform the selected funeral service of the user's decision to decline their offer.

This service is operational on a 24/7 basis, utilizing AI to manage the initial communications and ensuring that users do not have to directly deal with the potentially uncomfortable task of making the rejection call themselves. It is essential to note, however, that this service is only available for inquiries made through Soogi and does not cover cases where a contract has already been signed or a transport request has been placed.

Elevating Industry Standards

This innovative service is more than just a convenience; it aims to enhance the quality standards across the funeral service industry. By facilitating clear communication and feedback about client experiences, the Rejection Communication Service encourages funeral companies to improve their practices to attract and retain clients. Delight Inc. believes that by delivering reassurance to consumers, the overall service quality within the funeral industry will see significant improvement.

About Soogi

Soogi is a specialized website created to simplify the process of choosing a funeral service provider, which can often be a physically and emotionally draining experience. The platform offers reliable reviews from individuals who have previously utilized funeral services, along with detailed information about various providers.

Key Features of Soogi:

- Trustworthy Reviews: The site features genuine testimonials from individuals who have arranged funerals, with verification processes in place to confirm authenticity.
- Direct Communication: Users can connect with funeral companies directly without going through intermediaries.
- Cost-Free Access: There are no initial fees or monthly subscription costs involved. All estimates and consultations are provided free of charge, with no membership required.
- Comprehensive Information: Users can compare various providers based on pricing plans, real-life case examples, images of memorials and venues, and other essential details all in one place.
- 24/7 Availability: Soogi provides funeral consultation services at any hour, allowing families to get the support they need whenever they require it.