Transforming Real Estate Customer Management
On July 14 and July 16, 2026, ielove GROUP, a Tokyo-based leader in digital transformation services tailored for the real estate sector, will partner with Shinka to present a comprehensive seminar entitled, "Transforming Phone Interactions from Costs to Revenue: Eliminating Personalization for Optimal Solutions."
This seminar will delve into the importance of fostering high-quality interactions between property owners, tenants, and agents, a key factor influencing contract rates and management cancellations in the real estate industry. Too often, the issue of personalization leads to delays, miscommunications, and financial losses. With information trapped within individual roles, property managers can fail to provide timely owner reports or experience disputes over communicated information. The integration of ielove's all-in-one system for information management and Shinka's experience in customer visibility will form the backbone of the discussion.
In our 60-minute seminar, consisting of two segments of 30 minutes each, we will explore how to structure internal data to bolster your organization’s foundation. We aim to transition daily phone interactions from simple administrative tasks into channels for generating revenue and fostering trust. By merging information management and enhancing customer touchpoints, we will present effective strategies for improving response speed and service quality, elevating management companies to preferred status among property owners.
Who Should Attend?
- - Real estate professionals seeking solutions for owner interactions and progress management.
- - Those aiming to enhance leasing conversion rates and response speed.
- - Individuals keen on eliminating personalization and dispersing information within operations.
Seminar Schedule
- - Live Broadcast: July 14, 2026, at 13:00
- - Recorded Session: July 16, 2026, at 13:00 (featuring content from the July 14 session).
Expert Speakers
- - Taiki Eto, from the Real Estate Division of Shinka, who has a wealth of experience from working with CO-OP and PayPay, mastering personalized communication.
- - Kotarou Hiroguchi, Sales Manager at ielove GROUP, noted for his considerable contributions in driving marketing efficiency with ieloveCLOUD.
About ielove GROUP
Founded in 2008 and headquartered in Shinjuku, Tokyo, ielove GROUP has established a mission statement: "Selecting Good Houses, ielove." Leveraging vertical SaaS solutions like ieloveCLOUD and ieloveBB, utilized by over 44,000 companies nationwide, we propel digital transformation in the real estate sector without engaging in real estate transactions, ensuring a transparent property platform for all.
For those interested in enhancing their real estate operations, this seminar promises rich insights and practical techniques. Join us to learn how to reshape your approach to customer interaction in real estate.
Registration
Sign up for the seminar here!
For more details on ielove GROUP, visit our official websites:
Please note that the speakers and content are subject to change. This event is targeting real estate companies, and registrations from unrelated parties may be selectively denied.