Innovative APEX24 Service to Solve Luggage Issues for Tourists in Japan

APEX24 Revolutionizes Luggage Handling for Tourists

In a game-changing development for travelers visiting Japan, the luggage delivery service APEX24 is set to launch in four Daiwa Roynet Hotels starting August 2026. This initiative, provided by L.CRAS Inc., aims to minimize the baggage challenges frequently faced by international visitors, particularly in bustling urban areas like Tokyo.

The Problem of Luggage Handling

As the number of foreign tourists arriving in Japan continues to increase, the so-called “luggage problem” has become ever more pronounced. Many travelers find themselves burdened with large suitcases after checking out of their hotels, which makes navigating public transport and enjoying sightseeing much more difficult. The inconvenience can significantly detract from their overall experience.

Understanding APEX24

APEX24 is designed to eliminate this hassle by offering a same-day luggage delivery service from hotels in Tokyo directly to Narita and Haneda airports. Guests simply need to deposit their luggage at the hotel front desk and can enjoy a worry-free day of exploration or shopping without the weight of their bags. The service also supports luggage transfers between various hotels across Tokyo, promoting what is termed “hands-free touring.”

Features of APEX24

- Rapid Delivery: APEX24 guarantees same-day delivery, with luggage arriving at the designated airport by 3 PM.
- Multilingual Support: It caters to a diverse clientele with services available in multiple languages, including Japanese, English, Chinese, and Korean.
- Tracking Capability: Users can monitor the status of their luggage through a tracking feature within the app.
- Effortless Booking: Reservations can be made online in just a few minutes through a user-friendly app.
- Comprehensive Customer Support: Assistance is available via WeChat and LINE, making the service more accessible.

Easy Steps to Use APEX24

1. Book Online: Reserve your service through the APEX24 website or app.
2. Drop Off Luggage: Leave your luggage at the hotel front desk on the day of your return.
3. Collect at Airport: Retrieve your bags at the specified airport location later that day.

Locations for Luggage Collection

Travelers can pick up their luggage at the following locations:

- JALABC Counter at Narita Airport's North Wing 4F, Terminal 1
- JALABC Counter at Terminal 2's 3F Departure Lobby, Narita Airport
- JALABC Counter at Terminal 3's 3F Departure Lobby, Haneda Airport

Benefits for Hotels

Daiwa Roynet Hotels can seamlessly integrate this service without incurring extra operational costs, as L.CRAS provides all necessary materials, including flyers and baggage tags. This simplicity means hotel staff need only manage the process of collecting luggage at the front desk, thus minimizing any additional workload.

By simplifying operations and enhancing the guest experience, hotels can offer higher satisfaction rates, leading to improved overall hospitality ratings.

The Vision for the Future

L.CRAS is committed to expanding APEX24 beyond Tokyo to major tourist destinations nationwide, paving the way for hands-free travel for all visitors to Japan. By improving tourist mobility, APEX24 aims to establish itself as an essential service that fosters a rich and pleasant experience in urban tourism.

For more information about APEX24, visit their official website.