Hitachi Solutions Becomes the First Japanese Company to Win Operational Excellence Award from o9 Solutions

Hitachi Solutions Achieves Milestone in Supply Chain Optimization

In a groundbreaking achievement, Hitachi Solutions, Inc., headquartered in Shinagawa, Tokyo, has become the first Japanese firm to receive the prestigious Operational Excellence Award from o9 Solutions, Inc., based in Dallas, Texas. This recognition, part of the o9 Partner Awards, underscores Hitachi Solutions' commitment to enhancing supply chain management through innovative solutions.

The Operational Excellence Award is reserved for partners who demonstrate exceptional skill and quality in implementing the o9 Digital Brain Platform, a cutting-edge AI-powered tool designed to optimize end-to-end supply chain operations. By utilizing this platform, Hitachi Solutions has helped numerous domestic customers enhance their demand forecasting and planning processes, solidifying its position as a leader in the supply chain planning market.

According to Gartner, Hitachi Solutions has been recognized as one of the leaders in the upcoming 2025 Gartner Magic Quadrant for Supply Chain Planning Solutions. Additionally, in the 2025 Gartner Peer Insights, it was the only vendor selected for the Customers’ Choice distinction, reflecting the high satisfaction levels among its clients.

The award ceremony took place during the summit 'aim10x Asia 2025' held in Singapore on November 4, 2025. This event aimed to celebrate partners who have significantly contributed to customer satisfaction through exemplary performance.

Path to Excellence

Hitachi Solutions has been at the forefront of supply chain optimization since 2020, when it introduced the Global SCM Simulation Service. This service allows manufacturing companies to simulate and predict their supply quantities, revenues, profits, and CO2 emissions, thereby supporting a shift toward carbon neutrality in supply chains. Starting in 2024, the company plans to incorporate the o9 Digital Brain Platform into its offerings, further enhancing its capacity for data-driven supply chain transformation and decision-making.

The collaboration between Hitachi Solutions and o9 is set to deepen as the company actively engages in cultivating global talent and strengthening its operational framework. By acquiring industry knowledge and partnering closely with its overseas group, Hitachi Solutions aims to build a robust team focused on driving transparency and optimization across the supply chain.

Looking Ahead

Hitachi Solutions is committed to supporting the implementation of the o9 Digital Brain Platform while striving to deliver automated and intelligent solutions for demand forecasting and inventory optimization. The company aims to leverage data-driven insights to aid manufacturers and distributors in Japan and overseas, promoting efficient supply chain operations.

The emphasis on enhancing supply chain resilience and helping customers improve their competitive edge will remain a key focus moving forward.

Testimony from o9 Solutions

Esteban Sadurni, Global Lead of SI and Consulting Partner at o9 Solutions, praised Hitachi Solutions for establishing a new standard for delivery excellence in the Japanese market. He emphasized the company's remarkable execution, proactive management, and unwavering dedication to customer success, which made them deserving recipients of the 2025 o9 APAC Japan Operational Excellence Award.

About Hitachi Solutions

Hitachi Solutions stands at the forefront of digital transformation, leveraging advanced technologies to offer innovative solutions in collaboration with its clients. The company’s operations span Europe, North America, Southeast Asia, and India, enabling it to address various global challenges effectively. Equipped with a vision for a safer, more comfortable, and sustainably growing society, Hitachi Solutions is dedicated to fostering enduring partnerships for success.

For more information on Hitachi Solutions, visit their official website: Hitachi Solutions.