VXI Global Solutions Recognized with Multiple Awards for Excellence in HCM

VXI Global Solutions Recognized with Multiple Awards in 2025 HCM Excellence Awards

On September 4, 2025, VXI Global Solutions, a prominent player in the customer experience management sector, celebrated a remarkable achievement by winning four prestigious honors at the 2025 Brandon Hall Group™ Human Capital Management (HCM) Excellence Awards®. This event highlights the significance of implementing innovative programs that significantly impact learning, leadership, and business outcomes.

VXI’s awards encompass various categories that are essential for modern human resource practices, emphasizing Learning and Development, Talent Management, Leadership Development, and Diversity and Inclusion among other vital areas.

The Winning Programs

The four accolades awarded to VXI on August 14, 2025, are as follows:
1. Silver Award for Best Use of Games and Simulations for Learning across their VXI Blow-Up Training program tailored towards a telecom client.
2. Silver Award for Best Coaching and Mentoring Program through their Leadership Toolkit designed for Team Leaders within a global online marketplace.
3. Bronze Award for Best Learning Technology Implementation via their Training Simulations aimed at a food delivery client.
4. Silver Award for Best Certification Program with the IMPACT Trainer Certification that encompasses VXI’s entire operations.

The jury comprised experienced industry veterans, Brandon Hall Group analysts, and executives who evaluated the entries based on criteria that included alignment with business needs, program design, innovation, and measurable effectiveness.

Insights from VXI's Leadership

Erika Bogar King, Chief People Officer of VXI, shared her insights, stating, "These awards validate the creativity and discipline of our Learning Solutions team. By merging technology, gamification, and effective coaching methods, we facilitate our client's ability to bridge performance gaps and achieve substantial business results. We are honored to be recognized alongside some of the world’s leading organizations."

Rachel Cooke, Chief Operating Officer of Brandon Hall Group, commented on the excellence showcased in this year’s winners, highlighting their strategic approach to human capital management. She noted how these organizations redefine what it means to develop truly people-centric workplaces, attaining significant employee engagement and stellar business outcomes.

Future Engagements and Recognition

The celebration of the awarded programs isn’t over yet. Winners will be honored at the upcoming Brandon Hall Group's HCM Excellence Conference, scheduled for February 9-12, 2026, at the Hilton West Palm Beach, Florida. Some winners, including VXI, will share best practices during breakout sessions, showcasing their pioneering methods in talent development.

Why This Matters

The achievements of VXI Global Solutions reflect a broader narrative in the industry—organizations that embrace innovative technologies and invest meaningfully in employee experiences are creating sustainable competitive advantages. Mike Cooke, CEO of Brandon Hall Group, emphasized that these accomplishments exemplify the pinnacle of achievement in human capital management. The trend toward implementing emerging technologies and sound developmental practices is reshaping the business landscape, benefiting both the employees and the organization as a whole.

With over 43,000 employees across more than 40 locations worldwide, VXI is not just a leader in customer service and digital solutions; they are also at the forefront of fostering a work environment where employees thrive.

For those interested in further details, additional information is available via VXI’s social media channels, including LinkedIn, Facebook, and Instagram, as well as on their official website, www.vxi.com. This continual pursuit of excellence in HCM showcases their commitment to not just their clients but also to innovation in workforce development and employee engagement strategies.