Zions Bancorporation is celebrating a remarkable achievement that highlights their commitment to clientele excellence in the banking sector. The bank has received a total of 13 prestigious awards from Coalition Greenwich, marking it as one of the leading banks in the United States for 2025. Specifically, these honors recognize Zions’ outstanding services to both middle market and small business clients, emphasizing the bank's prominence in the financial landscape.
This year’s recognition places Zions Bancorporation third nationwide in terms of the total number of awards garnered in the middle market banking segment, a field that includes evaluation of over 500 banks based on thorough research involving approximately 25,000 business interviews conducted across the country. The results from these evaluations reflected essential metrics, including customer satisfaction, long-term relationship values, trust levels, product capabilities, and the quality of advisory services provided.
Harris H. Simmons, the chairman and CEO of Zions Bancorporation, expressed gratitude for this recognition, stating, "We continually strive to provide exceptional service and to create value for our customers. We are honored to have been recognized once again as one of the best banks in the industry, based upon research by Coalition Greenwich. This recognition by our customers reflects the value they place in the quality relationships they have with our bankers, who deliver excellence every day." His remarks provide insight into Zions’ customer-centric approach and dedication to quality service.
Focusing on the specifics, Zions Bancorporation earned accolades in several key categories within the middle market banking segment, which caters to businesses with annual sales ranging from $10 million to $500 million. The bank received the following Best Bank Awards:
- - Best Bank – Overall Satisfaction
- - Best Bank – Trust
- - Best Bank – Values Long-Term Relationships
- - Best Bank – Customer Service
- - Best Bank – Advisory Capabilities of Relationship Managers
- - Best Bank – Satisfaction with Relationship Managers
- - Best Bank – Satisfaction in Cash Management
- - Best Bank – Product Capabilities in Cash Management
- - Best Bank – Likelihood to Recommend (West)
- - Best Bank – Overall Satisfaction (West)
- - Best Bank – Satisfaction with Relationship Managers (West)
- - Best Bank – Satisfaction in Cash Management (West)
In addition to its middle market focus, Zions Bancorporation also received recognition in the small business category (annual sales from $1 million to $10 million) for their exceptional customer service. These achievements underscore the bank's commitment to fostering environments that promote customer success through personalized banking services.
With assets totaling approximately $89 billion by the end of 2024 and annual net revenue of $3.1 billion, Zions Bancorporation operates across 11 Western states, leveraging local management teams to address distinct regional needs. Their operations are marked by a consistent track record of winning national and state-wide awards for small- and middle-market banking, evidencing their effective service strategies.
As a prominent player in public finance advisory services and Small Business Administration lending, Zions Bancorporation stands out as a reliable partner for various businesses looking to achieve financial growth. As part of its commitment to transparency and investor communication, Zions Bancorporation also maintains its listing in both the SP MidCap 400 and the NASDAQ Financial 100 indices, providing investors insightful access to their performance and local banking brands via their website.
This recognition not only highlights the bank's continuous improvement and adherence to service excellence but also serves as an encouragement for other financial institutions striving for similar recognition in an increasingly competitive banking landscape. Zions Bancorporation remains focused on delivering the quality service its clients deserve, sustaining its reputation as not only a leader in the banking sector but a trusted partner for the growth of businesses across a myriad of industries.