#Japan #Tokyo #DAP #ITreview #TechTouch

TechTouch's Remarkable Achievement at ITreview Grid Award 2026 Summer

In a groundbreaking achievement, TechTouch Inc., known for its AI-driven Digital Adoption Platform (DAP), has secured the top accolade of "Leader" in three distinct categories at the ITreview Grid Award 2026 Summer. This prestigious recognition highlights TechTouch's consistent excellence, particularly in the Digital Adoption Platform and Manual Creation Tools categories, where it has maintained its leadership for an impressive 14 consecutive quarters.

Award Categories:

1. Digital Adoption Platform: Recognized for its continued excellence since Spring 2023.
2. Manual Creation Tools: Acknowledged for 14 consecutive quarters of outstanding performance since Spring 2023.
3. Customer Success Tools: Honored with nine consecutive awards since Summer 2024.

TechTouch’s digital adoption platform, which holds the No. 1 market share in Japan for five years running, has been instrumental in supporting organizations in their digital transformation efforts. The platform enables companies to implement no-code operational guides and AI assistance directly into their applications, making digital tools more accessible for all users.

About ITreview Grid Award

The ITreview Grid Award, provided by IT Cloud Inc., serves as a platform to recognize IT products and SaaS solutions in the B2B sector based on user reviews. Products achieving high satisfaction and recognition rates are honored as "Leaders," while those with significant satisfaction are labeled as "High Performers." In the latest award cycle, a total of approximately 160,000 reviews submitted to ITreview before June 2026 were evaluated, and products recognized as "Leaders" received an official badge for their exceptional performance.

The recognition of TechTouch across multiple categories demonstrates the platform's unwavering commitment to user satisfaction and its role in enabling seamless digital adoption. Notably, TechTouch's solutions have been implemented across various industries, including major corporations and government agencies, thereby supporting thousands of users in navigating the complexities of new digital systems.

User Feedback and Impact

User reviews submitted to the ITreview platform highlight significant positive impacts from utilizing TechTouch's tools.

• - Improved Input Accuracy: One reviewer noted that by integrating tooltips and guides, errors in data entry were notably reduced, streamlining HR operations.
• - Seamless Transition: A migration from an in-house system to a packaged software solution was facilitated through TechTouch's guidance, ensuring stability for around 8,000 users in the process.
• - Automation Advantages: Users often start with simple guidance tools, but the true advantage lies in automation, which enhances overall efficiency and user engagement.
• - Effective A/B Testing: After launching a new feature, an A/B test revealed that user engagement improved significantly when guided by TechTouch's automated prompts.

These testimonials highlight TechTouch's ability to enhance operational efficiency and user engagement, affirming its position as a trusted partner in digital transformation.

Recognition and Awards

TechTouch's success is further underscored by various accolades, including:

• - 5th Place in the Great Place to Work® Institute Japan's "Best Workplaces" ranking (2026)
• - 67th in the Asian Best Workplaces for small-mid enterprises (2025)
• - Second Place in Dr. Trust's Stress Check and Excellent Workplace award (2025)
• - 8th in Deloitte's Technology Fast 50 Japan program (2024)
• - Recognized as a J-Startup by the Ministry of Economy, Trade and Industry (2023)
• - Winner of the Good Design Award (2022)
• - Recognized in Weekly Toyo Keizai's "Amazing Venture 100" (2020)

About TechTouch

Founded in March 2018, TechTouch Inc. offers an AI-powered digital adoption platform that simplifies user interaction with systems and technology. With more than 10 million users across various organizational spectrums, TechTouch continues to evolve as a leader in the digital adoption space, helping users adapt to new systems and maximize the benefits of digital technologies.

For more information about TechTouch and its revolutionary DAP, please visit TechTouch's official website.