#USA #Broadband #JSI #LogicomUSA #Greenbelt

JSI Expands Its Network Operation Services with LogicomUSA Acquisition

In a strategic move to amplify its service offerings, JSI has officially acquired LogicomUSA®, a renowned player in the fields of voice and network services, along with 24/7 contact center solutions. This acquisition marks a significant step forward in JSI's mission to provide comprehensive broadband solutions tailored to the needs of broadband providers and electric cooperatives across the United States.

A New Era for JSI

According to David Makuen, CEO of JSI, this integration will significantly bolster JSI's position in the broadband service market. He stated, "By incorporating Logicom’s services and talented team into our organization, we’re enhancing our capabilities to serve as the go-to partner for broadband solutions. The synergistic expertise that we bring together will provide a robust, one-stop solution for providers eager to thrive in a fast-evolving industry."

Logicom has earned a strong reputation for delivering superior voice and network services, along with a custom-built contact center system designed to support its clients around the clock. Its commitment to enhancing customer experience is demonstrated through their innovative technology, including a unique interactive knowledge base and a transformational Bring Your Own Agent (BYOA) model that allows operational teams the flexibility to scale and provide exceptional service on their terms.

Emphasizing Innovation

The CEO of Logicom, Noah Southerland, expressed enthusiasm about the acquisition, stating, "Logicom has consistently pushed the boundaries of innovation to meet client demands. Joining forces with JSI allows us to amplify our ability to deliver technology-driven solutions while partnering with a company that aligns with our vision of empowering broadband providers across the nation."

With the integration of Logicom's advanced network services and operations into JSI’s established Network Engineering division, the transition will continue under the adept leadership of Southerland and the dedicated Logicom team. This seamless transition underscores JSI's commitment to maintaining high service standards during and after the integration process.

Looking Ahead

The union of JSI and Logicom promises to deliver substantial benefits to broadband providers, including improved technical support and enhanced compliance services. With over 60 years of industry expertise under its belt, JSI stands poised to leverage this acquisition to deliver unparalleled service quality and essential technical support to its clients.

JSI invites clients, partners, and stakeholders to learn more about their enhanced offerings as the company continues to innovate in delivering high-quality communication solutions. Visit JSI's website for additional information on their services, or explore the innovations being pursued at Logicom's site.

Conclusion

As the broadband landscape evolves, JSI's acquisition of LogicomUSA sets a powerful precedent for future connectivity and communication excellence. The combined expertise of these two firms not only enhances service offerings but also solidifies a collaborative vision that champions innovation in the broadband service sector.