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Bank of America Introduces Payments Insights for Enhanced Treasury Management

Bank of America has officially launched Payments Insights, a new addition to its CashPro® suite. This innovative capability aims to empower corporate and commercial clients by providing them with actionable intelligence regarding payment efficiency, cross-border transactions, and working capital management. The introduction of Payments Insights marks a significant enhancement in the AI-driven data intelligence that CashPro offers, enabling clients to convert financial data into tangible actions that can improve their treasury operations.

Why Payments Insights Matters

In the rapidly evolving financial landscape, treasury teams are inundated with vast amounts of payment and foreign exchange data. However, the challenge lies not only in accessing this data but in making sense of it effectively. According to Jennifer Sanctis, the head of CashPro Personalized Technologies in Global Payments Solutions at Bank of America, "Payments Insights is designed to streamline complex data into clear, actionable insights that allow finance teams to focus on strategic decision-making."

The new feature offers proprietary peer benchmarking and dynamic visualizations that assist treasury teams in recognizing trends and identifying areas that may need improvement. By leveraging the insights from Payments Insights, organizations can benchmark their performance against industry standards and identify efficiencies in their payment processes.

Client-Centric Development

Payments Insights was developed with significant client input to address real-world treasury needs. During its development, Bank of America consulted with members of its CashPro Boards, ensuring that the features and functionalities are aligned with actual client experiences and requirements. Laura Fox, Director of Treasury for Allegis Group and a board member, emphasized that the future of treasury is not just about data access but also about understanding and acting upon that data. "Payments Insights helps us see patterns and trends that empower our teams to make more informed and strategic decisions," she noted.

Enhanced Payment Strategies

The significance of effective payment strategies cannot be overstated. In the first half of 2026 alone, CashPro facilitated 213 million payments, marking a 10% increase year-over-year. With clearer insights into payment patterns, clients can enhance their strategies related to payment methods, currency use, and cross-border transactions.

Jay Davenport, co-head of Global Corporate Sales in GPS, remarked, "Even small enhancements in payment processes can yield considerable benefits, especially at this scale. By highlighting more efficient payment methods and optimizing cross-border choices, Payments Insights contributes to stronger working capital outcomes for our clients."

The Broader CashPro Data Intelligence Suite

Payments Insights is part of the broader CashPro Data Intelligence suite—a collection of AI-driven treasury insights and analytics designed to help clients gain a more comprehensive understanding of their operations. This suite includes offerings such as Capital Markets Insights, Mobile Security Insights, and more, with plans for further expansion in the coming years. The commitment to continuous improvement in treasury management solutions reflects Bank of America's dedication to innovation and customer service in the financial industry.

As Payments Insights rolls out, it is expected to provide clients with the tools they need to navigate the complexities of payment data effectively, turning it into strategic advantages in an increasingly competitive market.