Four AMSURG Centers Honored with 2024 Press Ganey Human Experience Awards

AMSURG Centers Achieve Recognition in 2024



In a significant achievement for healthcare excellence, four AMSURG centers have been awarded prestigious accolades by Press Ganey as part of the 2024 Human Experience Awards. This annual event, spearheaded by Press Ganey, highlights the best healthcare facilities nationwide based on patient and employee experience metrics.

Honoring the Best in Healthcare


The Human Experience Awards, regarded as benchmarks in the healthcare sector, evaluated over 4,400 healthcare facilities for their performance. The centers were recognized in two distinct categories: the Pinnacle of Excellence Award and the Guardian of Excellence Award.

Pinnacle of Excellence Award Winners


The Pinnacle of Excellence Award is given to facilities that demonstrate outstanding performance over a designated three-year period. For 2024, the AMSURG centers that received this honor include:
  • - Harford Endoscopy Center in Bel Air, Maryland
  • - Phoenix Endoscopy in Phoenix, Arizona
  • - Woodlands Endoscopy Center in Woodlands, Texas

These centers have exemplified excellence through their high scores on designated patient experience surveys, showing a commitment to improving healthcare delivery throughout the award period from April 2021 to March 2024.

Guardian of Excellence Award Recipients


In addition to the Pinnacle award, two AMSURG centers earned the Guardian of Excellence Award, which is presented to organizations that achieve 95th percentile or higher scores on survey measures. The receipt of this award is a testament to the centers' ongoing commitment to providing superior patient care. The centers recognized in this category are:
  • - Endoscopy Center of Southeast Texas in Beaumont, Texas
  • - Woodlands Endoscopy Center in Woodlands, Texas

These institutions have maintained top-tier performance within the top 5% during the reporting period from April 2023 to March 2024.

A Testament to Commitment


AMSURG Chief Clinical Officer Abbey Vandersall expressed pride in the recognition, stating, "Receiving this recognition from Press Ganey is a testament to AMSURG's unwavering commitment to delivering patient-centered, high-quality, cost-effective care. We are incredibly proud of the dedication displayed by our teams at these four centers and the life-changing care provided every day by all of our centers across the nation."

This significant honor showcases not only the efforts of the particular centers but also AMSURG's broader mission of excellence in ambulatory surgery services. It reflects a culture of continuous improvement and a deep commitment to enhancing the patient experience.

About AMSURG


Founded as a leading independent entity in the ambulatory surgery center sector, AMSURG operates a vast network of over 250 surgery centers across the nation. Through collaborations with health systems and physicians, AMSURG aims to deliver premium-quality patient care across various medical specialties, including gastroenterology, orthopedics, and ophthalmology. With steadfast focus on strategic growth and innovation, AMSURG seeks to revolutionize the future of ambulatory surgery.

For those interested in learning more about AMSURG and the award-winning centers, further information can be found at AMSURG's official website.

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