#Japan #Tokyo #Mail Dealer #DXPO Tokyo #Lakus

Lakus to Exhibit at the 4th Back Office DXPO Tokyo 2025 Summer

Lakus Inc., headquartered in Shibuya, Tokyo, is set to showcase its innovative inquiry management system, Mail Dealer, at the upcoming 4th Back Office DXPO Tokyo 2025 Summer, scheduled for August 19-20, 2025, at Tokyo Big Sight.

This event is a significant platform comprising eight specialized exhibitions dedicated to enhancing operational efficiency and promoting digital transformation (DX) within management departments. It is an ideal opportunity for executives and back-office teams facing challenges in DX initiatives to gather valuable insights and solutions tailored to their needs.

At the Back Office DXPO, Mail Dealer will be featured in the Management Support & DX Promotion exhibition area. Businesses grappling with operational efficiency will find solutions to streamline their internal and external inquiry management processes. Attendees can look forward to demonstrations showcasing features such as automated inquiry handling via AI, enhancing productivity and minimizing response errors.

Emphasizing AI Capabilities

Recently, Lakus introduced an AI Agent feature to Mail Dealer, aimed at achieving total automation in response management. The first phase is the Email Composition Agent, which allows users to generate well-structured business emails instantly by simply inputting the main points. This tool is designed to enhance accuracy and speed, paving the way for further advancements in automated response capabilities.

Anticipated releases also include an Automated Response Generation Agent, scheduled for later this year, which will utilize historical inquiry data and FAQs to develop the most appropriate replies seamlessly. Prospective customers can see actual operation screens and experience how these advanced capabilities can transform their inquiry management workflows firsthand.

Online Participation Available

For those unable to attend the physical event, the Back Office DXPO will also host an online exhibition, keeping the doors open for interaction beyond the physical venue dates. Attendees can access product information and schedule consultation appointments even outside of the exhibition period through chat features available online.

Event Overview

• - Event Name: Back Office DXPO Tokyo 2025 Summer
• - Dates: August 19 (Tue) - August 20 (Wed), 2025
• - Venue: Tokyo Big Sight West Exhibition Hall
• - Exhibition Focus: Management Support & DX Promotion
• - Booth Position: 6-89
• - Official Site: Back Office DXPO
• - Pre-Registration: Here

The Mail Dealer Solution

Mail Dealer is a cloud-based inquiry management system that simplifies email handling for representative addresses like info@ or support@. By addressing common issues like overlooked emails or miscommunication in shared inboxes, this platform enhances efficiency and reduces human errors.
This innovative tool also features capabilities to analyze incoming email content, detect potential complaint risks in advance, effectively preventing issues before they escalate.

About Lakus Inc.

Established on November 1, 2000, Lakus Inc. operates from Shibuya, Tokyo, with a commitment to cloud service development. The company is led by CEO Takasuke Nakamura and has a capital of approximately 378 million yen. Visit the official Lakus website for further information about their services.

For inquiries, please contact:
Yukiko Yamamori,
Marketing Division, Lakus Cloud Business Headquarters
Email: [email protected]

Join us at Back Office DXPO Tokyo 2025 to explore the future of inquiry management with AI-powered solutions that make communication seamless and efficient!