Dentsu and Box Collaboration
2025-06-03 04:44:01

Dentsu Research and Box Integration Enhances AI Solutions for Businesses

Dentsu Research and Box Join Forces for Enhanced AI Solutions



In a significant development for corporate innovation, Dentsu Research has announced that its generative AI solution, Know Narrator, has been integrated into the ecosystem of the intelligent content management platform, Box. Led by CEO Hirohisa Iwamoto, Dentsu Research aims to drive advancement through technology for businesses and society.

The integration of Know Narrator with Box is designed to leverage Reference Augmented Generation (RAG) capabilities, utilizing data stored in Box to generate answers seamlessly. This connection marks a major leap in how companies can tap into their proprietary information for actionable insights.

Overview of Know Narrator and Its Features


Know Narrator is a solution that establishes a secure and safe ChatGPT environment within organizations. It comprises several features:
  • - Know Narrator Chat with Vision: An interactive chat feature.
  • - Know Narrator Search: This allows the generative AI to reference information needed from pre-registered internal documents.
  • - Know Narrator Insight: Analyses usage logs for improved efficiency.
  • - Know Narrator AgentSourcing: A platform for utilizing AI agent applications, providing a comprehensive support system for businesses navigating the generative AI landscape.

Key Features of the Integration with Box


1. High-Precision Responses Using Proprietary Data: The integration ensures that high-accuracy answers are generated using organization-specific data stored in Box. By mapping the business knowledge stored within Know Narrator to Box folders, any updates in documents automatically synchronize with the AI, eliminating manual upload tasks.

2. Support for Multimodal RAG: The system accommodates multimodal inputs, enabling Know Narrator to generate responses not seulement from text in documents stores but also from images and charts, enhancing the breadth of information it can process.

3. Effective Information Management: Each piece of business knowledge on Know Narrator can be managed individually, granting access controls per user or user group, alongside controls for downloading reference data.

4. Microsoft Entra ID Integration: The ability to integrate with Microsoft Entra ID enables smooth accessibility to Box's information within corporate authentication, enhancing security while improving productivity.

Comments from Box Japan CEO Noriyuki Sato


Noriyuki Sato, CEO of Box Japan, expressed his enthusiasm regarding the collaboration, emphasizing that the integration of Know Narrator with Box will enhance the secure and flexible offerings of Box, enabling superior information management and use of generative AI technologies. He added, "We aim to provide environments where companies can safely and effectively utilize their data, accelerating their digital transformation and reshaping the landscape of modern business through our collaboration."

Dentsu Research is committed to further enhancing the capabilities of the Know Narrator series through proactive research and development, ensuring organizations can fully leverage generative AI.

For further information on Know Narrator, visit here.

Additional References


  • - Dentsu Research Launches Multi-Agent AI Platform on April 24, 2025: Link
  • - Multimodal RAG Feature Added to Know Narrator on November 8, 2024: Link

About Dentsu Research


Dentsu Research operates under the vision of "HUMANOLOGY for the future~ Creating that which lies ahead with people and technology." By integrating its three core functions—system integration, consulting, and think-tank capabilities—the company is dedicated to addressing societal challenges through technological solutions and supporting the evolution of a better society. Fostering cross-innovation beyond boundaries, Dentsu Research continues to leverage the synergy of humans and technology to unlock the future and create new values.


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Topics Consumer Technology)

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