MORESCO Achieves Significant Efficiency with Todoker's Package Management System

Case Study: Enhancing Efficiency at MORESCO with Todoker

In the modern workplace, efficiency is crucial, and MORESCO, a research-driven chemical manufacturer based in Kobe, Japan, has recently exemplified this by integrating a cloud-based package management solution from Todoker. This collaboration has resulted in a staggering reduction of approximately 90% in their workload associated with package management.

1. Pre-Implementation Challenges: Manual Notification Processes

Before adopting the Todoker system, MORESCO faced significant challenges in managing their incoming mail and deliveries. The General Affairs Department highlighted two major issues:

- Complicated Manual Notification: Each delivery involved a cumbersome notification process. In cases where shipping labels were adhesive, employees had to note the tracking information from the package area and return to their desk to send individual emails about each item. This process consumed about five minutes per item, totaling an estimated 286 hours over the year.
- Poor Information Transparency: The status of package reception and tracking was poorly communicated, often relying on personal memory or informal email trails. This situation led to a high volume of employee inquiries about whether packages had been received and added to the burdensome workload of staff members.

2. Choosing Todoker: Focused Features and Cost-Effectiveness

To address these pressing operational challenges, the company sought a solution that could streamline their package management processes. During their evaluation of various services, they found Todoker to be the best fit. Key factors influencing their choice included:

- Specialized Features for Package Management: MORESCO needed a system that enhanced the efficiency of package pickup and delivery at their location without the necessity of dedicated lockers. Todoker's specialized features aligned perfectly with their operational requirements.
- High Cost-Effectiveness: Concerns related to the volume of packages and costs were alleviated by the anticipated excellent cost-effectiveness of the Todoker system, which proved to be beyond their expectations post-implementation.

3. Post-Implementation Benefits: Significant Workload Reduction

Since the implementation of Todoker, the impact on MORESCO’s General Affairs Department has been substantial:

- Massive Reduction in Notification Time: The time taken for notification processes has drastically decreased from around five minutes to just 30 seconds, resulting in annual work hours being slashed from 286 to 29. This equates to a remarkable saving of 257 hours.
- Clear Information Management: With the use of the Todoker system, information regarding who received what and when has become easily accessible. This clarity eliminated the previously vague queries such as “Did someone receive this?” and rendered operational processes more transparent.
- Increased Employee Satisfaction: Employees have noted reduced psychological burdens associated with notifications, stating that they appreciate not needing to remember to reply to emails, and the ability to view package photographs beforehand enhances their experience significantly.

4. Future Outlook: Advancing Visualization and Automation

Building on the success of the Todoker integration, MORESCO plans to leverage this experience to promote greater visualization and automation in other areas of their operations. Their objective is to foster an environment where employees can focus on their core tasks, thereby achieving a balance between workplace flexibility and productivity.

Conclusion

The deployment of Todoker at MORESCO underscores the transformative power of cloud solutions in enhancing operational efficiencies in today's business environment. With a commitment to continuous improvement and innovation, MORESCO is well-positioned to tackle future challenges while fostering a desirable workplace culture.