American Family Care Welcomes New Leadership: A New Era for Urgent Care

American Family Care Welcomes New Leadership

American Family Care (AFC), the leading provider of urgent care in the United States, has announced a significant leadership transition that signals a new chapter in its operational journey. Effective January 14, 2025, Jeremy Morgan has been appointed as the Chief Executive Officer, succeeding Randy Johansen, who will retire after a remarkable 30-year tenure and transition into an advisory role.

This change comes as AFC continues to expand its footprint across the country, with nearly 400 walk-in clinics serving millions of patients annually. Under the guidance of former CEO Randy Johansen, AFC transformed from a handful of urgent care facilities into the nation’s largest provider, generating over $1 billion in annual sales. Johansen's visionary leadership has been pivotal in establishing AFC as a household name in urgent care, and his contributions will continue to be invaluable during this transition phase.

Jeremy Morgan, who previously served as CEO of WellBiz Brands, brings a wealth of experience in scaling consumer franchise organizations. At WellBiz, he was instrumental in growing the company to nearly 900 locations, generating an impressive $700 million in system-wide revenue. His track record in driving growth and innovation uniquely positions him to lead AFC into its next stage of growth and to further enhance the quality of care provided.

Joining Morgan in the leadership team is David Prokupek, acclaimed for his roles as CEO at Ideal Image, Jackson Hewitt, and Smashburger. Prokupek has been named Executive Chairman of AFC’s Board of Directors, and his extensive experience in consumer-focused industries will also play a significant role in AFC’s strategy moving forward. His previous accomplishments—transforming Ideal Image into North America’s top aesthetics brand with a network of over 800 medical professionals—underscore his capability to guide AFC amidst a continually evolving healthcare landscape.

Morgan expressed enthusiasm for the role, stating, “AFC's commitment to delivering fast, convenient, and high-quality healthcare resonates deeply with communities nationwide. I’m excited to build on this foundation by empowering our franchisee network, whose success is vital to our mission. Together, we will drive innovation, foster growth, and expand access to care for the people we serve.”

The new leadership at AFC is set against a backdrop of increased demand for urgent care services, particularly in today’s fast-paced environment, where accessibility and convenience are paramount. With Jeremy Morgan at the helm, the organization aims to enhance its services and ensure that it continues to meet the urgent healthcare needs of its growing patient base.

David Berman, Co-Founder and Managing Director of Lorient Capital, AFC’s private equity partner, spoke highly of Morgan and Prokupek, noting their combination of energy and experience will be crucial in maintaining AFC’s status as a trusted provider of urgent care. Berman remarked on Johansen’s transformational leadership, stating, “Randy's vision and dedication over the past 32 years have transformed AFC into one of the nation's top urgent care brands.”

Founded in 1982, American Family Care has long been a pioneer in offering convenient and effective urgent care services through a robust network of clinics. Currently, AFC employs over 3,500 healthcare professionals and caters to more than 4 million patients annually. They provide a comprehensive range of medical services that include treatment for common illnesses, injuries, and various diagnostic procedures such as lab tests and x-rays.

As American Family Care embarks on this new journey with refreshed leadership, it reaffirms its commitment to accessible, high-quality healthcare. With executives like Morgan and Prokupek steering the company, AFC is poised for continuous growth, further serving the well-being of communities across the nation.

For more information on American Family Care and their services, visit their website at americanfamilycare.com.