#Japan #Box #Minato #ChatSense #Knowledge Sense

Enhancing AI Learning with ChatSense: Now with Subfolder Support

In a significant advancement, Knowledge Sense Ltd., headquartered in Minato, Tokyo, announced the release of a new feature for its AI agent service, ChatSense. This update, effective from June 17, 2026, now allows users to include entire subfolders when linking with Box folders for AI learning. This new capability not only improves the versatility of ChatSense but also addresses user feedback regarding data accessibility across hierarchical folder structures.

Background of the Update

Modern enterprises are increasingly adopting generative AI technologies, like ChatGPT, to enhance operational efficiency and service quality. ChatSense has emerged as a robust solution tailored for businesses, offering high-security environments and additional learning functionalities. Already integrated into over 500 companies, including notable firms listed on the Tokyo Stock Exchange, ChatSense has set a standard for corporate knowledge utilization.

The updated feature for additional learning agents in ChatSense aims to facilitate training AI with knowledge storage in Box, traditionally managing documents in a multi-tiered folder structure. Previously, omitting the subfolders resulted in incomplete searches and data access, prompting users to request improvements. The introduction of this comprehensive learning option now addresses this common issue.

Overview of New Features

1. Complete Learning from Subfolders

The newly launched option enables ChatSense to learn from not just the primary Box folder but to incorporate documents from all associated subfolders. This seamless integration eliminates the need for repetitive setup for each subfolder or individual files, simplifying the process for users.

2. Utilizing Existing Organizational Structures

Companies can now leverage their established folder hierarchies, such as departmental, project, and annual folders, without disrupting their information organization. The ability to access a broader range of internal documents via AI will help streamline internal knowledge searches and make staff operations more efficient.

3. Continuous Updates without Manual Uploads

The functionality with Box ensures that the latest documents in subfolders are always accounted for during the AI’s learning process. This feature significantly reduces the burden of managing file redundancies and manual updates, particularly for organizations that routinely rely on Box for document management.

What is ChatSense?

Launched by OpenAI in fall 2022, ChatGPT represents a breakthrough in language modeling. Knowledge Sense's ChatSense enhances the power of ChatGPT by providing a secure, cost-effective service aimed at boosting productivity for corporations and municipal governments. Key advantages of ChatSense include:

• - Protection of Chat Content: Users across all plans—Enterprise, Standard, and Free Starter—benefit from enhanced security protocols for their chat interactions.

• - Unique Features for Corporate Needs: ChatSense includes capabilities not found in standard ChatGPT offerings, such as internal prompt sharing, member management, and folder management functionalities, with many features available in the free tier.

• - No Upfront Costs or Long-Term Commitments: Designed to lower the barriers for companies hesitant to invest heavily upfront, ChatSense offers substantial free service access to try before fully committing.

Explore the business advantages of ChatGPT through Knowledge Sense's insights on their blog.

About Knowledge Sense

Knowledge Sense is dedicated to accelerating digital transformation (DX) in businesses and significantly enhancing employee productivity through its offerings. Besides ChatSense, the company has launched various other generative AI services, catering to global users. Knowledge Sense invites businesses seeking to utilize generative AI for increased operational efficiency to connect with them.

For further information, visit their official site: Knowledge Sense.

Company Profile

• - Company Name: Knowledge Sense Ltd.
• - Headquarters: 2F Sumitomo Real Estate Roppongi 7-18-18, Minato-ku, Tokyo
• - CEO: Atsushi Kadowaki
• - Founded: April 10, 2019
• - Business Activities: Planning and operation of ChatSense and Ozone, DX strategy consulting leveraging generative AI, and development of solutions for internal and external use.