Vets Central and VetRec Unite to Transform Veterinary Documentation with AI Across Australia and New Zealand

Partnership to Boost Veterinary Care Efficiency



In a significant move for the veterinary sector in Australia and New Zealand, Vets Central has joined forces with VetRec to streamline documentation processes using AI technology. Announced on August 11, 2026, this alliance aims to bring about a transformation in the way veterinary clinics manage their records and workflows.

Deployment of AI-Powered Tools


The collaboration will see the implementation of VetRec’s advanced AI-powered Scribe and clinical workflow tools across more than 50 Vets Central clinics. This deployment follows a successful pilot program that was conducted at eight Vets Central locations, where the clinical teams documented over 1,300 veterinary visits in just four weeks. The pilot emphasized efficiency, saving approximately 200 hours in administrative tasks, which allowed veterinary professionals to refocus their attention on patient care.

Kevin Cohen, CEO and Co-Founder of VetRec, noted, “Australia is a critical growth market for VetRec, and Vets Central is exactly the kind of forward-thinking partner we want to grow with.” This partnership showcases a mutual commitment to reducing the burden of paperwork, thereby allowing veterinary teams more time to engage with their patients.

Improved Workflows and Record Quality


Dr. Lachlan Campbell, Chief Veterinary Officer at Vets Central, highlighted that the partnership is rooted in enhancing the well-being and time management of veterinarians. After evaluating various options, VetRec was chosen for its clinical accuracy, user-friendliness, and the dedication displayed during the implementation phase. “We're excited to roll this out across our network and see what it means for our clinical teams on the ground,” he said.

The initial rollout will integrate features such as automated clinical note generation, medical record summarization, and discharge instructions via VetRec’s AI Scribe. Additionally, the partnership aims to set the stage for further technological integration across Vets Central’s expanding network, enhancing operational efficiencies in clinics throughout Australia and New Zealand.

Keith Nicholls, Co-Founder and CEO of Vets Central, emphasized that technology should serve healthcare providers. “VetRec impressed us throughout the evaluation process with its clinical accuracy and the team's genuine partnership approach,” he remarked. The excitement surrounding this partnership is palpable, with expectations of significant positive impacts on the daily operations of veterinary teams from day one.

Future Collaboration


As the collaboration unfolds, both Vets Central and VetRec are looking ahead to explore additional avenues for leveraging AI to promote veterinary excellence. This venture not only signifies a step forward in veterinary care but also positions both organizations as leaders in implementing innovative technologies in animal healthcare.

In summary, the partnership between Vets Central and VetRec represents a pivotal moment in veterinary care, emphasizing how technology can enhance the efficacy of clinical practices while preserving the quality of care for pets. With an eye on the future, both organizations are dedicated to expanding this collaboration to continually support veterinary professionals across Australia and New Zealand.

About VetRec


VetRec is recognized as a leading AI assistant for veterinary documentation, providing clinical teams with tools to generate precise medical records instantly. The platform is designed to integrate seamlessly with existing management systems while conforming to necessary compliance standards.

About Vets Central


Vets Central stands out as an Australian-owned veterinary group dedicated to promoting animal wellness and supporting its clinical staff. With over 1,400 team members, it is committed to maintaining high standards in veterinary care across its diverse network of clinics. For more information, visit www.vetscentral.com.au.

Topics Health)

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