Indiana American Water's Treatment Plants Celebrate 25 Years of National Excellence in Safe Water Practices

25 Years of Consistent Excellence in Water Quality

Indiana American Water has marked a significant achievement as two of its water treatment facilities have received prestigious recognition from the Partnership for Safe Water. This accolade, awarded at the Directors level, emphasizes the ongoing commitment to delivering top-notch water quality. The esteemed American Water Works Association (AWWA) bestowed these awards upon the Muncie – White River Water Treatment Plant and Kokomo – Wildcat Creek Water Treatment Plant, both of which have maintained high performance standards for an impressive 25 years.

Kari Britto, Vice President of Operations at Indiana American Water, expressed pride in the company’s dedication to providing safe and reliable water services. She highlighted the importance of ensuring that when customers turn on their taps, they can trust the quality of the water they receive. Britto stated, "Safe, clean and reliable tap water is critical to our customers and communities, which is why Indiana American Water holds itself to high standards and is a proud and longstanding member of the Partnership for Safe Water."

The recognition from the Partnership for Safe Water symbolizes not just the achievement of regulatory compliance but an ongoing mission to optimize water treatment processes. It reflects the dedication of water quality professionals and operators who work tirelessly to ensure that the drinking water surpasses both state and federal standards. This commitment is vital in protecting public health and providing exceptional service to the community every day.

The Partnership for Safe Water, an industry-led initiative, aims to elevate water system performance to exceed minimum regulatory requirements. This initiative focuses on refining treatment processes and reducing potential risks to the public. The acknowledgment from such a program illustrates the level of excellence that Indiana American Water strives for in its operations.

Celebrating 140 years of service in 2026, American Water remains the largest regulated water and wastewater utility company in the United States. Serving approximately 14 million people across 14 states and 18 military installations, American Water is known for its serious commitment to delivering safe and dependable drinking water. This is evident in the operations of Indiana American Water, the state’s largest regulated water utility, which provides essential services to about 1.5 million people in Indiana.

Indiana American Water’s success story highlights the importance of investing in infrastructure and technology that ensure high-quality water delivery. The company employs around 7,000 professionals who utilize their expertise to manage and enhance service delivery, thereby benefiting customers, employees, and various stakeholders involved in the water supply chain.

As communities across the nation become increasingly aware of the significance of safe drinking water, the recognition of Indiana American Water’s treatment facilities confirms that their rigorous strategies for quality control and sustainability are effective. The company sets an inspiring example in the industry, demonstrating that excellence in water treatment is not merely a goal but a sustained commitment.

To learn more about the innovations and standards from Indiana American Water, visit amwater.com/inaw or connect with them on LinkedIn, Facebook, X, and Instagram. Their commitment not only ensures public health and safety but also enhances community trust in the critical resources they provide. As they continue to mold their future, customers can remain confident in the knowledge that Indiana American Water is at the forefront of delivering high-quality drinking water, embracing a legacy of reliability and excellence.