Introducing the Powerful New Promotion Video for Our AI Concierge Tool

DS Brand Unveils New Promotion Video for 'Orikou AI Concierge'

In a bid to enhance customer service efficiency, DS Brand, headquartered in Nagasaki and operating out of Tokyo, has recently released a promotional video for its innovative AI chatbot-driven customer service tool, 'Orikou AI Concierge'. This video vividly illustrates how the AI Concierge contributes to optimizing business operations and elevating customer experiences.

Watch the promotional video here.

Background of the Video Release

In recent times, many small to medium-sized enterprises have been grappling with significant labor shortages, leading to increased burdens in handling inquiries and stagnated recruitment efforts. To improve productivity within this challenging environment, the push toward digital transformation (DX) has become crucial, with rising interest in utilizing AI technologies.

To address these needs, DS Brand has developed 'Orikou AI Concierge', which allows an AI chatbot to autonomously respond to visitor inquiries 24/7, enabling contact-free customer service. This new promotional video has been created to effectively communicate the advantages of implementing this tool to a broader audience.

What is 'Orikou AI Concierge'?

The official site of 'Orikou AI Concierge': Orikou AI Concierge

By embedding this solution on a website, customer inquiries can be answered automatically by the AI. With a simple integration of website content or PDF documents, AI learning is completed without the need for specialized knowledge or extensive scenario creation.

Key Features of the Service

1. Automatic Responses via AI: The chatbot provides automated answers based on information from the uploaded website or PDF documents 24/7. This dramatically reduces the burden of phone and email inquiries, allowing staff to focus on core business activities.

2. Effortless AI Learning: Companies can quickly set the AI in motion simply by registering a URL of their existing website, as the AI autonomously gathers necessary information. This feature ensures even businesses lacking dedicated IT personnel can easily operate the service.

3. Support for Sales and Recruitment: Through interactions with the AI, visitors are guided to optimal pages for requesting materials or recruitment information. This helps prevent missed opportunities and contributes to an increase in website conversion rates.

4. Customer Need Analysis: By aggregating and analyzing inquiry histories, the AI enables businesses to visualize previously elusive customer insights. This data can prove invaluable in refining marketing strategies and recruitment practices.

Success Stories of Implementing 'Orikou AI Concierge'

Many businesses that have adopted the 'Orikou AI Concierge' have reported significant improvements in efficiency and sales growth:
- Nakanishi Konbu Co., Ltd.: Over 3,300 inquiries were automatically responded to by the AI in just four months, demonstrating significant operational efficiency for this 5-employee company. Read More.
- Ota Driving School: The business experienced an 80% reduction in workload with AI handling over 850 inquiries smoothly, requiring only the website URL for setup. Read More.
- Dainichi Shoji (SOLAS): Implementing the service reduced phone inquiries by 70%, with the AI addressing over 2,100 inquiries within three months, easing operational loads significantly. Read More.

About the 2025 IT Introduction Subsidy

The 'Orikou AI Concierge' has been certified as a tool eligible for the “Standard Framework” of the IT introduction subsidy. This allows submitters to receive the following assistance:

- Subsidy Rate: Up to half the purchase price.
- Subsidy Amount: Between 50,000 yen and 1.5 million yen.

What is the IT Introduction Subsidy?

Intended to heighten productivity for small and medium-sized enterprises, this subsidy supports the introduction of IT tools (software/services) aimed at improving operational efficiency and driving digital transformation.

About DS Brand

DS Brand is known for developing user-friendly content management systems (CMS) capable of facilitating simple website creation and updates. Over 20,000 companies across Japan have adopted their solutions. Additionally, they offer solutions involving generative AI, Kintone integration, the metaverse, and support for health management, all combined with robust customer support.