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A Night of Celebration: The 2025 Frost & Sullivan Best Practices Awards Gala

On April 10, 2025, the picturesque city of Fort Lauderdale, Florida, played host to the prestigious Frost & Sullivan Best Practices Awards Gala. Held at the luxurious Fort Lauderdale Marriott Harbor Beach Resort & Spa, this event celebrated the remarkable achievements of leading organizations across various industries. Attendees included top executives, innovators, and thought leaders, all gathered to recognize excellence in business practices and strategies.

Jeff Frigstad, the Global Senior Vice President of Best Practices at Frost & Sullivan, welcomed attendees with an inspiring message. He highlighted the importance of recognizing companies that are driving growth and innovation in their respective fields. "Frost & Sullivan presents these awards to organizations that not only inspire their industries but also effectively identify emerging trends before they become norms in the market," Frigstad stated. He emphasized the role of these organizations in creating solutions that foster differentiation and sustainable growth, dubbing them the 'game changers' of their markets.

The awards ceremony announced the esteemed recipients of the Frost & Sullivan Best Practices awards, emphasizing companies recognized for their outstanding efforts in various categories:

• - Cari-ai received the accolade for "2024 Latin American Intelligent Virtual Agent Customer Value Leadership Award," showcasing their cutting-edge AI solutions transforming customer service interactions.
• - eMudhra was honored with the "2024 Global PKI-as-a-Service Competitive Strategy Leadership Award," reflecting their innovative approach in the digital security landscape.
• - Scala Data Center claimed the "2025 Latin American Data Center Services Competitive Strategy Leadership Award," marking their commitment to excellence and innovation in data management solutions.
• - Mitel was recognized with the "2025 European Critical Event Management Communications Enabling Technology Leadership Award," highlighting their advancements in communication technology for crisis management.
• - NSFOCUS received the title of "2024 Global Data Loss Protection Company of the Year Award," underlining their exceptional contributions to data security and protection.

These awards are not just testimonials of success; they symbolize the spirit of innovation and dedication that drives these companies to excel. Frost & Sullivan's rigorous assessment process, which includes in-depth interviews, analyses, and extensive secondary research, ensures that the awarded companies exemplify the best practices recognized worldwide.

This year's gala served as a reminder of the impact that strong leadership, technological innovation, and customer service excellence can have on an organization’s success. Frigstad expressed hope that the recognition bestowed upon these companies would serve as an inspiration for others in the industry, prompting a wider push towards innovation and excellence across various sectors.

The Frost & Sullivan Best Practices Awards is not just an event but a celebration of remarkable accomplishments that encourage a culture of excellence and continuous improvement in business practices. As industries evolve and face new challenges, companies that adapt and innovate will drive future growth and set new standards. This gala served to underscore that message, bringing together a community of leaders eager to share knowledge and inspire one another.

As a company that has been a key player in market research and consulting for over five decades, Frost & Sullivan continues to play an essential role in guiding organizations through the complexities of modern-day challenges. Their commitment to promoting growth by leveraging visionary innovations addresses global challenges and related opportunities, empowering businesses to thrive in a competitive landscape.