Omnissa Recognized as Leader in Forrester's Endpoint Management Platforms Wave

Omnissa Achieves Leader Status in Forrester's Endpoint Management Wave

On July 23, 2026, in Mountain View, California, Omnissa, a leading provider of AI-driven digital work platforms, was recognized as a leader in the Forrester Research report titled "The Forrester Wave™: Endpoint Management Platforms, Q2 2026". This prestigious recognition highlights Omnissa's outstanding innovation ratings, particularly in areas such as self-healing capabilities and solutions tailored for frontline workers and various industries.

The Forrester evaluation report praises Omnissa, stating, "The excellent vision behind Omnissa’s Workspace ONE® platform enables the realization of autonomous workspaces through improvements in user onboarding, endpoint management and security, application delivery, and employee experience (EX)." Omnissa continues to drive the achievement of this vision through a combination of intelligence, automation, and security.

In today's landscape, many organizations are confronted with the complexities of multi-OS environments, a range of device types, diverse employee work habits, and increasingly intricate compliance requirements. Consequently, IT departments face the immense challenge of simplifying operations while delivering high-quality digital experiences on a large scale. Frontline workers, such as nurses accessing patient information in healthcare settings and retail staff managing customer interactions and transactions, require safe and stable technology access crucial for their daily tasks. In light of these conditions, companies are seeking to transition from traditional reactive endpoint management to more proactive operational models.

Omnissa's Workspace ONE offers a unified endpoint management (UEM) system, encompassing security, digital employee experience (DEX), and AI-driven automation and orchestration capabilities all within a single platform. This comprehensive approach enables IT departments to manage all devices and operating systems from a central location effectively. Additionally, drawing insights from rich telemetry data alongside AI capabilities enhances security and optimizes the digital work environment. Omnissa's automation features help reduce repetitive operational tasks, contributing to lower IT operational costs. Furthermore, DEX functionalities enhance employee experiences across desktops, mobiles, and virtual environments, aiding in the reduction of service desk operation costs.

According to a Total Economic Impact™ (TEI) study conducted by Forrester Consulting in January 2026, organizations implementing Workspace ONE UEM saw a 65% reduction in service desk inquiries, a 50% decrease in ticket resolution times, and a 75% drop in endpoint initial setup and deployment costs. Moreover, these organizations successfully minimized unused software license costs through recovery and redistribution, while also reducing security breach risks by 17%. By integrating telemetry, DEX, and self-healing features, Workspace ONE facilitates enhanced operational efficiency for IT teams and supports the transition to autonomous endpoint management.

Hemant Sahani, Omnissa's Vice President of Product Management, emphasized the evolving endpoint landscape, stating, "With the rise of specialized devices and operational technologies, endpoint environments are becoming increasingly complex. At the same time, companies are required to achieve more with limited resources. We believe our leader ranking in the Forrester Wave™ is a testament to the value of our ongoing investments in Workspace ONE UEM. By integrating device management, security, automation, and intelligence, we help our customers work towards achieving self-configuration, self-defense, and self-healing within their autonomous workspaces."

Workspace ONE UEM manages a diverse array of devices and operating systems, including Windows, macOS, iOS, Android, Linux, virtual desktops, rugged devices, and shared devices, all from a single platform. It provides safe application access and a seamless operational experience while addressing the varied needs of frontline workers across sectors such as retail, healthcare, and manufacturing.

For more information on Workspace ONE, please visit the official Omnissa website.

About Omnissa

Omnissa stands as a leading company in AI-driven digital work platforms, empowering organizations and employees to create exceptional business value. We offer industry-leading solutions, including unified endpoint management (UEM), virtual applications/desktops, digital employee experiences (DEX), security, and compliance, gaining the trust of 26,000 global customers over more than 20 years of innovating in the digital workspace market. Omnissa became an independent entity from VMware's End User Computing division in 2024. For additional information, please visit https://www.omnissa.com/japan/.

Disclaimer on Forrester

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. The information provided is based on the best available resources, and opinions reflect judgment at the time, subject to change.