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Enhancing Cybersecurity: Keeper Security Launches ServiceNow Integration

In an era where cyberattacks are becoming increasingly sophisticated, effective defense mechanisms are paramount. Recognizing this need, Keeper Security, a frontrunner in zero-trust and zero-knowledge cybersecurity solutions, has unveiled a new integration with ServiceNow. This collaboration aims to bolster the visibility and response times for organizations dealing with cybersecurity incidents, particularly those involving credential theft.

Addressing Credential Theft

Stolen credentials are cited as a primary entry point for cybercriminals. A report from Verizon highlighted that 60% of cybersecurity breaches are connected to human errors, including compromised passwords. To counteract this growing concern, Keeper Security is empowering organizations with tools that not only protect but also inform. The newly launched integration allows security alerts generated by Keeper’s platform to be directly ingested into ServiceNow’s IT Service Management (ITSM) and Security Incident Response (SIR) modules.

This means that security teams can now receive real-time alerts regarding incidents tied to compromised credentials and unauthorized access, streamlining their workflow for more efficient incident management.

Integrated Solutions for Real-Time Alerts

The integration ensures that alerts are transmitted swiftly, allowing organizations to operationalize their incident response systems more effectively. It assists teams by providing relevant context to each alert, which is critical during incident investigations. Security professionals often find themselves buried under data; this integration minimizes that clutter by indexing high-priority identity and access alerts directly into existing processes. According to Craig Lurey, CTO and Co-founder of Keeper Security, “This integration delivers reliable signals and immediate context, enabling security teams to focus on analysis and action.”

Streamlining Incident Management

With the integration, teams can set up a secure, OAuth 2.0-protected webhook for receiving alerts, evolving standard protocols into a more dynamic security response framework. Additionally, Keeper Security’s ITSM application offers a guided setup, allowing administrators to manage alert routing without needing extensive development resources.

Key Features:

1. Secure Webhook Ingestion: Alerts are only accepted from verified Keeper systems, enhancing security.
2. Automated Incident Creation: Incoming alerts are automatically converted into SIR records, reducing time lost in manual ticket creation.
3. Custom Priority Mapping: Administrators can prioritize alerts, aligning them with existing protocols for incident response.
4. Comprehensive Alert Context: Detailed metadata accompanies alerts, facilitating thorough investigations with less effort.
5. Zero-Knowledge Security Architecture: Keeper's system architecture safeguards user data, ensuring that only organizations can access their information.

Enhancing Response Capabilities

Darren Guccione, CEO and Co-founder of Keeper Security, emphasized the urgency of this integration: “Organizations can no longer afford to wait for critical signals that could halt an impending attack. With Keeper's privileged access intelligence seamlessly entering ServiceNow, we pave the way for a quicker detection and response strategy at the identity level.”

The integration is now available in the ServiceNow Store, equipped with full documentation for organizations eager to implement this essential upgrade in their cybersecurity mechanism. The collaborative effort stands as a vital step toward protecting identity layers, an area of the cyber landscape increasingly targeted by malicious actors.

In summary, Keeper Security’s integration with ServiceNow addresses a pivotal gap in cybersecurity defenses, focusing on the areas of highest vulnerability within organizations. Using such enhanced security measures, organizations can position themselves more favorably in the fight against cyber threats, reducing potential risks associated with credential misuse and unauthorized access.