LivePerson Strengthens Leadership with the Addition of Two New Board Members

LivePerson Announces New Board Members

In a significant move aimed at fortifying its leadership team, LivePerson, Inc. (NASDAQ: LPSN), a frontrunner in enterprise conversational AI, has unveiled the appointment of two new board members, Dan Fletcher and Karin-Joyce Tjon (K.J.). The announcement signals LivePerson's commitment to enhance its strategic objectives and bolster shareholder value through the integration of extensive expertise within its board.

Welcoming Expertise to the Board

Bruce Hansen, Chair of the Board, expressed enthusiasm about the new additions, highlighting that both Fletcher and K.J. bring invaluable insights in the realms of financial, strategic, and operational execution. With years of experience in business transformations, their contributions are expected to complement the current board's strengths.

Fletcher, who has accumulated over 17 years of expertise in financial strategies, currently holds the position of Chief Financial Officer at Planful, a SaaS provider. His experience also extends to being an Operating Principal at Vector Capital Management, L.P., which stands as LivePerson’s largest investor. Previously, Fletcher served as CFO at MarkLogic and actively participates on the board of Gappify, thus demonstrating his extensive engagement in the SaaS sector.

K.J. Tjon, boasting over 25 years of leadership experience in technology and SaaS industries, has an impressive track record in managing business transformations and financial restructurings. She has held senior roles such as Chief Financial Officer at Alorica, Inc., and served as the President and COO at Scientific Games, Inc. Additionally, K.J. participates on the boards of Solidion Technology, Inc. and Volcon, Inc.

Strategic Objectives in Focus

The induction of Fletcher and K.J. expands LivePerson’s Board to eight directors, of which seven are independent. Out of these, six have joined within the last two years. This strategic restructuring reflects a dynamic shift as the company aims to adapt to evolving market conditions and challenges. Both appointments have received enthusiastic endorsements from shareholders during LivePerson’s recent annual meeting.

LivePerson continues to be a trusted provider of conversational AI, powering interactions for notable brands like HSBC, Chipotle, and Virgin Media through its award-winning Conversational Cloud platform. The company is dedicated to providing nearly a billion conversational interactions monthly, leveraging unique data analytics for improved business outcomes. Recognized as the #1 Most Innovative AI Company by Fast Company, LivePerson is setting industry standards.

Looking Forward

The addition of Dan Fletcher and Karin-Joyce Tjon marks a strategic enhancement for LivePerson as it navigates toward significant growth and transformation within the tech landscape. With their expertise, the company aims to better leverage its innovative AI solutions to foster success and ensure a competitive edge in the market.

As the company progresses, stakeholders are encouraged to remain attentive to forthcoming developments, as the influence of these seasoned professionals aims to drive transformative initiatives within LivePerson’s operational and strategic frameworks.