Sanibel Captiva Community Bank Teams Up with Jack Henry for Enhanced Technology Solutions

In a significant move to bolster its commitment to the community, Sanibel Captiva Community Bank (often referred to as SanCap Bank) has chosen Jack Henry™ to modernize its technology infrastructure. This decision is set to streamline operations, enhance customer service, and ensure the bank remains a reliable financial partner in Southwest Florida’s rapidly changing banking landscape.

Founded in 2003 in the picturesque setting of Sanibel, Florida, SanCap Bank has reached a major milestone by surpassing $1 billion in total assets. The locally owned institution specializes in providing a wide range of financial services, including personal and business banking, as well as residential and commercial lending, catering to both retail and commercial clients. The bank's strong community ties have played a pivotal role in its success, resulting in one of the highest returns on equity among Florida banks, all while maintaining a robust capital base and low risk.

A critical aspect of SanCap Bank’s mission is its unwavering commitment to local communities, particularly highlighted during challenging times, such as the aftermath of devastating hurricanes. The bank is continuing to expand to better serve its clients, with plans to open a new location on Fort Myers Beach, which has lacked a banking presence since 2022, restoring essential financial services to the area.

The transition to Jack Henry's configurable core processing platform will enable SanCap Bank to streamline its operations effectively. This technology aims to automate routine workflows and enhance the consistency of service delivery, allowing employees to dedicate more time to customer interaction. Moreover, Jack Henry's open ecosystem will empower the bank to seamlessly integrate with various third-party technology providers, ensuring that it stays competitive and meets the evolving expectations of its customers.

John Wright, Executive Vice President, CFO, and COO at SanCap Bank, expressed his optimism regarding this partnership, stating, "What truly sets us apart is that we intend to be here forever. We have no interest in selling, and everything we do is focused on building for the future. The challenges our communities have faced in recent years have only reinforced that we are more than bankers – we are neighbors committed to helping people rebuild, move forward, and continue to grow." This outlook underscores the bank's dedication to addressing the banking desert issues and expanding its outreach.

Jonathan Baltzell, the President of Bank Solutions at Jack Henry, also commented on this partnership, emphasizing the bank's resilience and forward-thinking mindset. He noted that Jack Henry's modern and flexible technology solutions will not only enhance operational efficiency but also allow SanCap Bank to deliver the high-touch service that its communities have come to rely on.

In addition to the bank’s growth and service improvements, it’s important to highlight SanCap Bank's commitment to philanthropy. Since its inception, the bank has donated over $4.5 million to more than 400 local charitable organizations, showcasing their dedication to community engagement and support. Furthermore, over 60% of the bank's employees are current shareholders, reinforcing their vested interest in the institution's success and community well-being.

As Sanibel Captiva Community Bank undergoes this technological transformation, it remains steadfast in its mission to provide superior banking services that align with its long-term goals of community growth and support. By partnering with Jack Henry, the bank is well-positioned to continue its legacy of service excellence while adapting to the modern banking landscape.

For more information about Sanibel Captiva Community Bank and its services, visit sancapbank.com.