How Bulgaria Seamlessly Transitioned to Euro Payments with OpenWay's Support

Transitioning to the Euro: Bulgaria's Successful National Integration with OpenWay



On January 1, 2026, Bulgaria successfully transitioned to euro payments, marking a significant milestone in the country's financial ecosystem. The national payment infrastructure operator, BORICA AD, partnered with technology company OpenWay to implement this massive change efficiently and effectively. This article delves into the intricacies of that transition, including the systems, governance models, and ecosystem coordination that ensured uninterrupted operations throughout the cutover process.

The Background of the Transition



The shift to the euro was not merely about changing currency; it was a comprehensive transformation of Bulgaria’s payment infrastructure. The transition involved meticulous planning and required collaboration between over 35 different banks, payment service providers, fintech companies, government institutions, and technology partners like OpenWay. The goal was clear: ensure that payments continued smoothly from the very first moment the euro was adopted.

Seamless Operations from the Start



The scale of the transition was vast, with BORICA reporting over 930,000 transactions processed through card payments and ATMs, amounting to nearly 42 million euros within 48 hours post-transition. Immediately after the clock struck midnight, the first euro withdrawal from an ATM was recorded just 20 seconds in, followed closely by card transactions and digital payments. This impressive performance was a testament to the effective strategies and preparations in place to manage such a sizable operation.

Challenges Faced



Among the challenges, the most critical phase was a planned three-hour migration window where the national card infrastructure had to transition. During this time, all systems related to issuance, acquisition, Point of Sale (POS) devices, ATMs, and integrations with international schemes were updated concurrently to support euro-denominated transactions. The inherent risks of such a high-stakes operation necessitated outstanding coordination and unwavering focus from all parties involved.

Technology Partners and Their Role



Central to the operational success was OpenWay’s Way4 payment processing platform, which underpinned BORICA’s card issuance, acceptance, and transaction processing operations. Way4 facilitated a controlled migration to the euro while maintaining transaction tracking, reconciliation integrity, and operational stability under real-time transaction loads. This critical support enabled a level of reliability that is crucial during such transitions.

Value-Added Services Remained Operational



Remarkably, apart from the core payment functionalities, BORICA also highlighted that additional value-added services—including instant payments, digital identity services like B-Trust, and SoftPOS solutions—remained fully functional throughout the transition. This resilience in Bulgaria's payment ecosystem underscored the country’s readiness and adaptability in the face of significant change.

Regulatory Support



The successful transition was also backed by necessary regulatory changes. Modifications to Bulgaria's Payment Services and Systems Act (PSPSA) were introduced to facilitate integration with the European Central Bank’s infrastructure. As a result, BORICA transitioned to operate as an auxiliary system within TARGET and gained access to TARGET Instant Payment Settlement (TIPS), enabling Bulgarian banks to offer instant transfers throughout the Single Euro Payments Area (SEPA).

Conclusion and Future Implications



The case study published by BORICA serves as a valuable reference for other markets planning their infrastructure transitions, especially those approaching euro adoption or undertaking high-risk projects. With detailed insights into the operational model and execution strategies that enabled Bulgaria's seamless transition, this case study sheds light on the meticulous preparations and collaborations necessary for such a transformative event in the financial landscape.

To explore more about this case study and the details of Bulgaria’s transition to the euro, visit BORICA.

Topics Financial Services & Investing)

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