#United States #Dallas #Sharp HealthCare #AI Utilization #MCG Health

Leaders Share AI-Driven Success at CMSA 2025

The CMSA 2025 Annual Conference in Dallas, Texas, will set the stage for groundbreaking discussions on how artificial intelligence (AI) can revolutionize healthcare management. From June 24 to 27, leaders from Sharp HealthCare and MCG Health will illustrate their experiences utilizing AI-driven methods to enhance efficacy and reduce administrative burdens in hospital settings.

MCG Health, a reputable name within the Hearst Health network specializing in evidence-based guidance, is a key participant at this notable event. Their presentations will focus on the remarkable impact of assistive AI technology on utilization management (UM) processes, which are crucial in streamlining patient care and operational efficiency. Notably, Sharp HealthCare will be showcasing its real-world success story on adapting AI to lessen workload challenges faced by hospital staff, thereby paving the way for enhanced patient care.

Tonya Soroosh, Sharp HealthCare's System Director of Case Management, is set to lead a pivotal session titled "Unleashing AI for UM: The Critical Role of Change Management". Scheduled for Thursday, June 26 from 2:30 to 3:30 p.m. CDT, this presentation will delve into Sharp's experience in choosing and implementing MCG's AI tools. Ms. Soroosh will outline insightful strategies that aided the integration of these technologies with MCG’s evidence-based guidelines, which are instrumental for making informed care decisions and mitigating precarious denial situations.

The presentation promises to reveal significant outcomes achieved through effective AI adoption, including:

• - A staggering 80% reduction in case review times, which can be condensed to under three minutes.
• - Enhanced staff productivity through systematic workflows.
• - An impressive financial impact, with accurate case prioritization potentially saving $6.95 million during transitions from observation to inpatient status.

Furthermore, Ms. Soroosh plans to detail effective change management strategies to facilitate the successful adoption of AI technologies within healthcare settings.

“It is critical that hospital-based utilization management programs embrace AI and language processing technology to stay current with the industry,” stated Ms. Soroosh. “We can no longer throw FTEs at processes and expect significant change and optimal outcomes. It is exciting to be on the forefront of these changes rather than being pulled along. I look forward to sharing what Sharp HealthCare has learned about AI adoption at the CMSA 2025 conference.”

Prior to Ms. Soroosh's session, MCG’s Senior Manager of Technical Product Management Abbey Armstead, along with Senior Account Executive Rick Klingler, will present insights on implementing AI solutions to bolster hospital revenue cycles. This session, titled "AI Adoption for Utilization Management: Transforming Reviews for Enhanced Accuracy, Revenue Protection, and Team Satisfaction," will take place on Wednesday, June 25, from 11:00 a.m. to 12:30 p.m. CDT, during Lunch Symposia #2. This dialogue will further exemplify how AI is reshaping healthcare operations, offering both accuracy and tangible financial protection.

Participants of the CMSA 2025 conference can look forward to an informative and engaging agenda filled with discussions centered around innovation, efficiency improvements, and real-life applications of technology in healthcare.

About Sharp HealthCare

Sharp HealthCare aims to improve the overall health of the community it serves. It is renowned as San Diego's leading healthcare provider. With a clear vision to excel in patient care, the organization operates multiple hospitals and facilities, emphasizing high reliability and top-notch service.

About MCG Health

MCG Health stands at the forefront of clinical guidance, providing healthcare organizations with essential tools for delivering patient-centered care. Their suite of AI-driven solutions and clinical expertise have proven vital in streamlining healthcare processes and delivering superior outcomes.

About Hearst Health

For over 40 years, Hearst Health has been committed to enhancing the quality and efficiency of healthcare through essential software and intelligence. The Hearst Health network comprises companies that continuously work to improve the health journey across the spectrum.

For further information on the CMSA 2025 Annual Conference and registration details, please visit the official CMSA website.