Streamlining Rental Applications: At Home and Nippon Kyosai's Collaboration
In a significant move towards digital transformation in the real estate sector, At Home Corporation, based in Ota City, Tokyo, has announced an important partnership with Nippon Kyosai Co., Ltd., a company specializing in small-scale short-term insurance. This collaboration is designed to enhance the online entry application system known as 'Smart Application.' By integrating services, both companies aim to provide a more comfortable environment for consumers seeking housing while facilitating the ongoing digital transformation (DX) in the real estate industry.
What is the 'Smart Application' System?
Launched in August 2019, the 'Smart Application' system allows prospective renters to apply for tenancy electronically by filling out a dedicated form with the necessary information. This innovative approach not only simplifies the rental application process but also integrates referral connections with rent guarantee companies and short-term insurance providers. Real estate agencies utilizing this service benefit from the elimination of paperwork, significantly increasing operational efficiency.
Enhancements through the New Partnership
Traditionally, real estate management companies involved in insurance agency work were required to input tenant information manually into the insurance provider's agency system. This process is often not only time-consuming but also prone to errors. However, with the new partnership, the information entered into the 'Smart Application'—such as names and birthdates—will automatically populate the agency system, decreasing the burden of input and verification tasks. This automation not only prevents input errors but also streamlines insurance agency operations. Furthermore, it enhances user convenience by eliminating multiple entries required of tenants during the application process.
Expanding Partnership and Services
As of October 2025, Nippon Kyosai is among several short-term insurance companies collaborating with At Home on the 'Smart Application'. Other companies include SBI Japan Small-Amount Short-Term Insurance Company, Japan Small-Amount Short-Term Insurance Company, and more. At Home is dedicated to expanding partnerships with short-term insurance companies to ensure the seamless integration of services for housing consumers.
The feedback from affiliated stores underscores the positive impact of the 'Smart Application' system on operational efficiency and data management. Real estate agents have reported significant improvements in the ease of processing applications and managing data due to this streamlined approach.
Future Directions
At Home is committed to supporting the operational efficiency and productivity enhancements of its network of over 62,000 affiliate stores across Japan. The company is focused on developing and delivering various products and services that promote the vitality and IT transformation of the real estate industry. Through such innovations, At Home seeks to take an active role in the digital transformation journey of the sector, guiding it into a more efficient and modern age.
In conclusion, the collaboration between At Home and Nippon Kyosai marks a pivotal step in the integration of technology within the real estate sector. As they continue to enhance the 'Smart Application' system, they are setting new standards for convenience and efficiency in the rental application process, benefitting both consumers and real estate professionals alike.