#Japan #Osaka #Osaka Expo #ticketing system #Good Fellows

Good Fellows Honored at Osaka Expo 2025

Good Fellows, a company based in Musashino City, Tokyo, has been recognized by the 2025 Japan World Expo Association for their exceptional contributions to the ticketing system for the upcoming Osaka-Kansai Expo 2025. As the event approaches its culmination, the association, led by Chairman Masakazu Tokura, awarded a certificate of appreciation to Good Fellows for their critical role in supporting the ticket sales and reservation systems.

Background of the Award

In March 2022, Good Fellows entered a joint venture with PIA Corporation and JTB Communication Design to secure the contract for ticketing services at the Expo. This collaboration aimed to enhance visitor experiences while managing substantial data in a mission-critical environment. They successfully implemented a system allowing visitors to reserve their attendance in advance, achieving zero system downtime throughout the Expo duration.

The appreciation was formally presented by Chairman Masakazu Tokura, acknowledging the firm’s significant contributions to the event's successful management and operations.

In a statement by Masahiro Masunaga from the Expo Association's Ticket Promotion Division, he praised Good Fellows for their dedication and expertise.

"Thanks to the ticketing systems provided by Good Fellows, such as the 'Ticket HUB' and 'WEB de Monitor,' the pavilion reservations and detailed data aggregation proceeded seamlessly. Their real-time visitor management allowed us to detect and address any issues promptly, ensuring a smooth experience for all attendees. We are deeply grateful for their technical prowess and commitment to maintaining an enjoyable atmosphere without system disruptions," he remarked during the award ceremony held on March 24, 2026.

Future Prospects

With the knowledge gained from the Expo's operations concerning real-time data utilization under high-load conditions and mission-critical system management, Good Fellows is poised to contribute to the realization of a sustainable smart society moving forward. They aim to leverage these insights to further support various sectors through innovative technology and system solutions.

About Good Fellows

Good Fellows specializes in ticketing services for various facilities including leisure venues, museums, and ski resorts, while also providing a range of ICT products and services to support the sector. As a ticket distribution platform provider, they focus on fostering closer relationships with ticketing venues and enhancing marketing support through their extensive experience. For more information, you can visit their official website: Good Fellows.