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DXC Technology and ElevenLabs Announce Strategic Partnership

In a significant move towards advancing artificial intelligence (AI) in business operations, DXC Technology (NYSE: DXC) has announced a strategic partnership with ElevenLabs, a leading AI company focused on audio models and voice assistants. The collaboration aims to accelerate DXC's AI-centric transformation strategy by integrating advanced voice AI capabilities into its internal operations and customer solutions.

As part of this partnership, DXC will deploy sophisticated voice AI functions within its global enterprise environment to enhance employee productivity, modernize customer interactions, and introduce new AI-driven service offerings. Ben Budde, Revenue Leader at ElevenLabs, stated, “DXC operates in some of the most complex enterprise settings worldwide. Partnering with DXC enables us to embed our voice AI technology into critical business workflows, unlocking new possibilities for automation and how people engage with technology.”

Accelerating DXC's 'AI Fast Track' Strategy

The partnership aligns with DXC’s innovation agenda known as the 'Fast Track' initiative, which focuses on sector-wide scaling of next-generation AI, Software as a Service (SaaS), and platform-based solutions. By incorporating ElevenLabs' expertise, DXC strengthens its ability to deliver differentiated, human-like digital experiences at scale. Customers will benefit in several key areas:

1. Enterprise Productivity and Digital Workforce: This involves deploying AI voice agents and copilots to enhance service desk operations, training, and knowledge management.

2. Transforming Customer Experience: Integration of natural-sounding multilingual voice interfaces into customer service platforms, leading to more intuitive and personalized interactions.

3. Industry-Specific Solutions: The partnership allows for the integration of voice AI into DXC's offerings, optimizing processes and enhancing the capabilities of virtual assistants and service delivery.

4. Modern Application and Platform Engineering: By marrying ElevenLabs' voice features with DXC’s platforms for application modernization and orchestration, the collaboration aims to create AI-native enterprise solutions.

Raul Fernandez, President and CEO of DXC, emphasized the change by saying, “Voice is becoming a central interface for how businesses interact with customers and employees. Our alliance with ElevenLabs allows DXC to expedite the integration of AI into all our activities—from internal operations to the solutions we offer to our clients.” He added, “This is a crucial step in accelerating the development of our AI-native products and solutions.”

Deepening the Strategic Partnership

The collaboration between DXC and ElevenLabs builds on an existing financial relationship, with DXC participating in ElevenLabs' recent Series D funding round of $500 million, which valued the company at approximately $11 billion. This investment underscores DXC's belief in the transformative potential of generative voice AI and enhances the strategic alignment of both companies as they work together to innovate for their enterprise clients.

Unlocking the Next Generation of Enterprise AI

The partnership includes a joint go-to-market strategy that exploits both ElevenLabs’ capabilities and DXC’s extensive industry expertise and customer relationships. Together, they aim to uncover new AI-native use cases for DXC’s global customer base. DXC intends to further its collaboration with ElevenLabs through LabX—the AI-native product incubator and AI Platforms Engine of DXC—to co-develop solutions and bring these capabilities to market as part of a broader AI strategy worldwide.

About DXC Technology

DXC Technology is a leading technology and innovation partner for businesses, providing software, services, and solutions to enterprises and public sector organizations worldwide. By leveraging its expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC helps customers harness AI to achieve faster results amid a time of exponential change. More information can be found at dxc.com.

About ElevenLabs

ElevenLabs is an AI research and implementation company specializing in advanced voice synthesis and generative audio technologies, allowing developers and organizations to produce realistic and scalable voice solutions.