Candid Health Achieves Unqualified SOC 2 Examination for Data Security and Confidentiality

Candid Health's Commitment to Data Security and Reliability

In a remarkable achievement for healthcare technology, Candid Health has confirmed the successful completion of its Type 2 System and Organization Controls (SOC 2) examination. Conducted over a three-month period from January 15 to April 15, 2025, the examination was performed by AssurancePoint, LLC. This significant milestone not only reflects the company’s adherence to rigorous standards but also reassures its healthcare clientele of the high level of security, availability, and confidentiality expected from its revolutionary revenue cycle automation platform.

Understanding SOC 2 Compliance

SOC 2 reports are critical audits that measure how service organizations handle customer data. The reports focus on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy. They serve as an attestation to the company's ability to protect data and provide operational integrity. Candid Health's SOC 2 examination specifically evaluated the operational controls that ensure the safety and effectiveness of its automated billing processes.

The unqualified opinion from AssurancePoint is a testament to the high standards maintained by Candid Health in securing sensitive information entrusted to its care. As Nick Perry, CEO and co-founder of Candid Health, articulately states, "Our healthcare partners entrust us with some of their most sensitive data, so protecting customer information is foundational to everything we do. Completing our SOC 2 certification shows our dedication to safeguarding data and helps us earn the trust of our customers."

The Importance of Data Security in Healthcare

In an era where data breaches are increasingly prevalent, especially in the healthcare sector, ensuring robust data security practices is paramount. Healthcare organizations handle massive quantities of personal data, and a lapse in security can have dire consequences for patients and providers alike. By achieving SOC 2 compliance, Candid Health not only demonstrates that it complies with industry-standard protocols but also provides a competitive edge in a crowded marketplace.

Candid Health has established a solid reputation among over 200 leading healthcare organizations by streamlining the revenue cycle through automation. This technology reduces costs associated with the collection process while simultaneously enhancing collection rates—outcomes that benefit both healthcare providers and their patients.

Future Commitments to Data Security

Candid Health recognizes that achieving SOC 2 compliance is not a single event but an ongoing process. As part of its commitment to continuous improvement, the company will execute and enhance its internal controls regularly, providing yearly updates via annual SOC 2 reports. This proactive approach to data security will foster greater trust with clients and stakeholders, as healthcare providers continuously seek reliable partners that prioritize patient data security.

The dedication to data integrity and security within Candid Health is reflected in its ethos of innovation and responsibility. As technology advances, so do the potential challenges related to data management and cybersecurity. Candid Health’s successful SOC 2 examination serves as a foundation for building resilience against emerging threats within the healthcare landscape.

About Candid Health

Founded by Nick Perry, Doug Proctor, and Adam Reis, Candid Health aims to simplify medical billing processes, allowing healthcare providers to concentrate on what truly matters: delivering quality care. Supported by prominent investors like Oak HC/FT, 8VC, and Y Combinator, the company leverages advanced automation to improve revenue cycles and impact the financial health of the healthcare sector.

In conclusion, Candid Health's successful SOC 2 examination embodies a robust commitment to security, availability, and confidentiality. As healthcare providers increasingly recognize the importance of dependable, secure services, Candid Health is well-positioned to lead the way in transforming revenue cycle automation for years to come.