Enhancing In-Store Visits and Conversion Rates: A Seminar on Outsourcing Response Handling

Seminar on Improving Real Estate Sales

Introduction

On August 18 and 20, 2026, Ielove Group will host a vital seminar aimed at real estate professionals. This event will shed light on outsourcing response handling to enhance both in-store visit and conversion rates. Real estate transactions require swift and quality responses, and this seminar will explore how outsourcing can bridge the gap.

Importance of Prompt Response Handling

In the rental brokerage sector, the speed of initial responses and the quality of follow-ups directly influence customer engagement and conversion rates. Unfortunately, professionals often find themselves overwhelmed with numerous tasks such as store visits, property confirmations, and managing inquiries from various online platforms like SUUMO. This can delay responses, leading potential clients to seek assistance from competitors before they receive a reply.

Many brokers may manage initial inquiries promptly, yet struggle to maintain communication beyond the first response. This can result in missed opportunities to convert leads into visits. Customers often juggle multiple inquiries across various properties and agencies, underscoring the necessity not only to capture leads but also to establish rapid connections and ensure continuous follow-up.

Seminar Objectives

This seminar aims to provide a comprehensive overview of the market environment surrounding response handling and the challenges faced by professionals on the ground. Participants will gain insights into why opportunities are often lost and the strategic thinking needed to convert limited resources into successful outcomes.

Attendees will also learn about the concept of utilizing outsourced response services, exploring their effectiveness, suitable cases for their application, and how they can enhance operational efficiency. This seminar is tailored for rental brokerage companies seeking to improve their response handling processes and reduce losses during peak periods or due to staff shortages.

Recommended For:

- Leaders, managers, and area managers in rental brokerage companies responsible for response handling.
- Professionals grappling with opportunity losses due to peak seasons or workforce shortages.
- Decision-makers considering external resources or digital transformation for internal improvements.
- Individuals managing rental brokerage tasks solo.

Seminar Details

- Dates: August 18 and 20, 2026
- Time: Sessions at 10:00 AM, 1:00 PM, and 3:00 PM
- Format: Live webinar available for recorded viewing
- Speakers:

- Masato Oishi, Chief Strategy Officer at Rakunage
- Kotaro Hiroguchi, Marketing Manager at Ielove Group

Participation Fee

- Free (Note: This seminar is specifically for real estate companies, and non-target participants may be declined entry based on our discretion.)

Featured Speakers

- Masato Oishi transitioned from the education sector to the rental brokerage industry, quickly rising to management roles. He now oversees response services and operational efficiency improvements at Rakunage.
- Kotaro Hiroguchi joined Ielove Group and has significantly contributed to increasing sales efficiency as a marketing manager, leading over 800 annual negotiations.

About Rakunage

Rakunage aims to alleviate labor shortages in the real estate industry, providing thorough support for complex tasks through experienced rental management assistants.

- Founded: August 2020
- Location: Shinjuku, Tokyo
- Website: Rakunage

About Ielove Group

Ielove Group is dedicated to facilitating secure and informed housing selection, offering vertical SaaS solutions utilized by over 50,000 companies in the real estate sector. The company focuses on delivering valuable resources without engaging in real estate transactions, striving for a fair property platform.