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Streamlining Operations: Gakken Medical Support and the Adoption of Complu

Gakken Medical Support, recognized for its commitment to enhancing operational efficiency, has recently adopted the automated reminder SaaS, Complu, developed by ThinQ Healthcare. This transformative step has significantly reduced the number of late submissions by 80% and has extended its utility across multiple departments. Let's explore the details behind this impactful integration and its far-reaching effects.

The Challenge Before Implementation

Before the implementation of Complu, Gakken Medical's workflow was primarily reliant on traditional methods. The organization communicated requests via email and managed submissions through individual Excel files. This approach presented numerous challenges:

• - Low Submission Rates: General reminder emails often went unnoticed, resulting in a consistent decline in submission rates.
• - High Workload on Management: Approximately 10% of employees required individual follow-ups, further exacerbating the workload for the management team.
• - Delayed Monthly Closures: Late submissions from employees delayed monthly closing processes, affecting timely decision-making in management.

These challenges highlighted the necessity for a more efficient, automated solution that could lighten the workload and boost submission rates across the organization.

The Deciding Factors for Implementing Complu

The adoption of Complu was driven by several compelling factors:

• - Time and Cost Efficiency: The automation of the reminder process dramatically reduced the time and resources spent chasing submissions, allowing staff to focus on their core tasks.
• - User-Friendly Integration: Complu’s intuitive interface ensured that adoption across the entire company was seamless, requiring minimal training.
• - Overall Productivity Increase: Beyond just reducing time spent, Complu also addressed hidden costs associated with reminders, significantly improving overall efficiency in the workflow.

Outcomes Following Implementation

The results post-implementation were noteworthy:

• - Dramatic Drop in Late Submissions: The percentage of late submissions plummeted from 10% prior to adoption to an impressive 2-3% shortly after.
• - Simplified Communication: Thanks to Complu's straightforward user interface, the clarity of task assignments improved, making it easier for employees to complete their responsibilities efficiently.
• - Positive Reactions Across Departments: Staff across other departments began expressing interest in adopting Complu for their own operations, showcasing its effectiveness.

In the words of Ken Suzuki, the head of the administration department at Gakken Medical: "The support we received for the implementation was invaluable. As our workforce continues to grow, the complexity of managing tasks for all employees can become overwhelming. This solution has been incredibly helpful in reducing unnecessary work."

Concluding Thoughts on Complu

Complu effectively targets the common challenges faced by various departments, automating the process of task requests and reminders. This service is especially beneficial for larger organizations, leading to significant cost savings and improved compliance rates.

The platform delivers personalized reminders for e-learning completions, goal evaluations, organizational surveys, OS updates, two-factor authentication, and award nominations. Employees can drastically reduce the time spent on chasing reminders, while management avoids the unproductive tasks. As Gakken Medical demonstrates, Complu fosters a more productive environment, allowing employees to concentrate on their primary responsibilities.

The Features of Complu

1. Automated Requests and Reminders: One-click task assignments trigger automated reminders, optimizing task completion without overwhelming employees.
2. Leverage Organizational Dynamics: Automatically send reminders to non-compliant employees while involving supervisors and colleagues, ensuring accountability without additional hassle.
3. Automated Task Listing: Task requests are automatically listed for employees, removing the need to search through emails and chats, facilitating smoother operations.

An Eye on the Future

Gakken Medical Support is committed to continuous improvement and recognizes that with growth comes the need for even more refined solutions. With plans to expand and the likelihood of increasing complexity in task management, Complu stands out as a promising ally for future operational challenges. The impressively successful application of Complu within a variety of large-scale organizations underscores its potential as a transformative tool for businesses seeking to optimize efficiency and engagement across teams.

For more in-depth insights and case studies, visit Complu's website.