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DXC Technology and ElevenLabs: A Pioneering Partnership

In a significant move, DXC Technology (NYSE: DXC), renowned for its innovative technology solutions, has announced a strategic partnership with ElevenLabs, a leader in applied AI for audio models and voice assistants. This collaboration aims to fast-track DXC's transformation strategy by integrating advanced voice AI capabilities across its global operations and client solutions.

The partnership comes alongside DXC's participation in ElevenLabs’ recent Series D funding round, raising $500 million, which values the company at an impressive $11 billion. This investment underscores DXC's commitment to the transformative potential of generative voice AI and reinforces the relationship between the two companies as they innovate together for their enterprise clientele.

Integration of Advanced Voice AI Features

The integration outlined in this partnership will introduce advanced voice AI features throughout DXC's corporate environment. This initiative is expected to enhance employee productivity, modernize customer interactions, and introduce new, AI-driven service offerings. Ben Budde, Head of Revenue at ElevenLabs, highlights the complexity of environments in which DXC operates, suggesting that their collaboration will facilitate significant operational improvements and user interactions with technology. He stated, "Our partnership with DXC enables us to incorporate our voice AI technology into critical operational processes, unlocking new possibilities in automation and accessibility."

Amplifying DXC's AI Fast Track Strategy

The partnership aligns with DXC’s Fast Track innovation program, targeting the large-scale deployment of next-generation solutions powered by AI, SaaS, and platforms across various sectors. With ElevenLabs' capabilities, DXC aims to deliver differentiated digital experiences that feel almost human-like. This expansion of AI capabilities will benefit global clients in numerous fields.

Key Areas of Focus:

• - Business Productivity: Deployment of AI-based voice agents and co-pilots to enhance service center operations, training, and knowledge management.
• - Customer Experience Transformation: Implementation of multilingual voice interfaces that sound natural within customer service platforms, creating more intuitive and personalized interactions.
• - Sector-Specific Solutions: Combining voice AI with DXC’s offerings to streamline processes, improve virtual assistants, and consolidate service delivery.
• - Modern Application Engineering and Platforms: Integrating ElevenLabs’ voice capabilities with DXC’s application modernization and orchestration platforms to create AI-native enterprise solutions.

Raul Fernandez, President and CEO of DXC Technology, remarked, “Voice is becoming a fundamental relational interface between businesses and their customers and employees. Our partnership with ElevenLabs allows us to accelerate the integration of AI in all our activities, both internal operations and client-facing solutions.” He further emphasized that this collaboration represents a critical step in speeding up the development of their AI-native products and solutions.

Strengthening Strategic Alignment Through Investment

The strategic partnership between DXC and ElevenLabs is built on a prior financial relationship, with DXC having participated in ElevenLabs’ latest funding round. This investment signals DXC's unwavering belief in the transformative potential of generative voice AI and strengthens the synergy between the two companies.

Future Outlook: Pioneering the Next Generation of Enterprise AI

The partnership envisions a joint go-to-market strategy to cover multiple use cases, leveraging both ElevenLabs' capabilities and DXC's sector expertise and customer relationships. This collaboration aims to create new AI-native applications for the global clientele of DXC.

Through their innovation incubator, LabX, DXC will continue to enhance its collaboration with ElevenLabs, focusing on jointly developing solutions and marketing these capabilities on a worldwide scale in alignment with DXC's overall AI strategy.

About DXC Technology

DXC Technology is a leading technology and innovation partner providing software, services, and solutions to global enterprises and public sector organizations, helping them utilize AI for outcomes amid exponential change. With deep expertise in managed infrastructure services, application modernization, and sector-specific software solutions, DXC is modernizing and securing some of the world’s most complex technology landscapes. For more information, visit dxc.com.

About ElevenLabs

ElevenLabs is an innovator in research and deployment of AI technologies, specializing in advanced speech synthesis and generative audio technologies that enable developers and enterprises to create realistic and scalable voice experiences.