#USA #New York #Client Partnerships #Horatio #business excellence

Horatio Recognized as a Premier Partner in 2026 Inc. Awards

Horatio, a pioneering player in customer experience and business process outsourcing, has attained the prestigious title of a 2026 Inc. Power Partner. This accolade, awarded by Inc. Magazine, marks the fifth consecutive year that Horatio has been acknowledged for its superior business partnerships and commitment to client service.

A Testament to Trust and Commitment

The annual Inc. Power Partner Awards celebrate B2B companies that significantly contribute to the growth and operation of businesses. Horatio has excelled in the General Excellence category, a recognition that underscores its dedication to addressing client needs while providing reliable service. Jose Herrera, Co-Founder and CEO of Horatio, emphasized the importance of this acknowledgment, stating, “Being named an Inc. Power Partner for the fifth consecutive year speaks to the trust our clients place in us and the commitment of our team.” This sentiment highlights Horatio’s mission to redefine outsourcing, focusing not just on assistance but also on enhancing client brands.

Alex Ross, Co-Founder and COO of Horatio, added that strong partnerships are built on a mix of talented individuals, thoughtful technology, and a profound understanding of client requirements. This recognition reflects the dedicated efforts of the Horatio team to help businesses scale while maintaining high-quality service standards expected by their customers.

Building Meaningful Collaborations

Founded in 2018 by Jose Herrera, Alex Ross, and Jared Karson (CFO), Horatio has been at the forefront of providing services to startups and established companies across various sectors, including e-commerce, healthcare, fintech, and hospitality. Harnessing AI-driven solutions combined with top-tier talent, Horatio focuses on customer experience, trust and safety, and back-office operations. This synergy positions Horatio to not only support its clients effectively but also fosters economic growth in regions where it operates, notably in the Dominican Republic and Colombia.

By investing sustainably in both technology and human resources, Horatio aims to help its clients streamline operations, enhancing productivity and service delivery. As part of its commitment to maintaining high standards, Horatio is ISO/IEC 27001 certified, affirming its dedication to information security for partners operating in sensitive sectors like fintech and healthtech. This certification validates that Horatio’s processes and systems are rigorously designed to protect client data and privacy.

Recognition and Growth

Horatio’s dedication to excellence has not gone unnoticed—ranking #18 among the Fastest-Growing Private Companies in the Northeast Region according to Inc. Magazine in 2024, and securing the top spot in its sector on Mercado Media Network's Best Places to Work. These distinctions underline Horatio’s successful operational strategies and commitment to cultivating favorable environments for both employees and clients.

As Horatio continues to evolve, its focus remains steadfast on humanizing outsourcing and enhancing business processes through meaningful partnerships. The company’s vision and consistent accolades reflect its integral role in the rapidly changing landscape of business outsourcing today.

For those seeking further information about Horatio and its services, visit hirehoratio.com or follow them on social media at @HireHoratio. The recognition as a 2026 Inc. Power Partner is just one milestone in Horatio’s journey toward redefining the future of customer service and business outsourcing.