Service Innovations at Haneda
2025-08-06 06:05:21

Pioneering Advanced Services at the World's Most Comfortable Airport: An Interview with Japan Airport Building

Enhancing Services at the Most Comfortable Airport



For ten consecutive years, Haneda Airport has been recognized as the cleanest airport in the world, earning accolades both domestically and internationally. The Japan Airport Building Company, responsible for constructing, managing, and operating the airport's terminal facilities, is dedicated to further improving passenger comfort and safety by integrating advanced technology into its operations.

In a recent initiative, the Nagaremiru solution, developed by Okaya Electronics, was formally introduced at Haneda Airport's Terminal 1. This sophisticated solution leverages 3D-LiDAR technology to effectively monitor pedestrian flow and vehicular traffic.

Japan Airport Building's Innovations


The pursuit of technological integration at the airport aims to enhance passenger experiences significantly. An interview with a representative from Japan Airport Building revealed several critical factors in their choice of the Nagaremiru system. The decision process began with a proposal from Okaya Electronics in 2022, marking the start of a thorough evaluation of various options.

The standout reason for selecting Nagaremiru was its adaptability. While factors such as technological prowess and cost were considered, the flexibility offered by Okaya Electronics in providing a wide range of equipment solutions was invaluable. In expansive and multifaceted locations like airports, the ability to choose from a diverse array of devices is crucial. Unlike other suppliers who often limit their offerings to their proprietary products, Okaya Electronics was able to suggest optimal combinations tailored to the airport's unique needs without being tied to specific manufacturers.

Current Trends in Passenger Flow Observation


Regarding the current landscape of passenger flow observation in the airport sector, there is significant variability across facilities. The representative noted that some regional airports have already made substantial progress in adopting these technologies. For instance, one airport reportedly installed cameras and sensors throughout the restricted areas after security checks, enhancing security while facilitating efficient passenger movement.

The representative emphasized the ongoing discussions within the industry about utilizing camera and sensing technologies to manage entry and exit processes effectively. Although there is considerably different adoption rates among airports, the need to accurately analyze pedestrian flow has been universally recognized as a key issue.

Features of Nagaremiru


Okaya Electronics’ Nagaremiru solution is an advanced service that employs 3D-LiDAR and AI to automatically observe and analyze the movements of people and vehicles with high accuracy and across broad areas. Remarkably, it functions independently of weather conditions and collects data without compromising individual privacy.

Visual representations of data, such as the number of individuals or vehicles and their dwell times, are easily accessible through graphs and charts. The ability to connect multiple devices allows for expanded coverage in pedestrian flow studies, optimizing operations that traditionally required extensive manpower and time.

The integration of Nagaremiru reflects a significant step forward in using technology to improve airport operations, enhancing both the efficiency of processes and passenger satisfaction. As a result, Japan Airport Building remains dedicated to refining its offerings in line with cutting-edge advancements.

Contact Information


For inquiries and demonstrations regarding Nagaremiru, please reach out to:

Okaya Electronics Co., Ltd. Department: Fukazawa
Email: [email protected]

The continuous evolvement in practices at Haneda Airport showcases their commitment to remaining at the forefront of airport technology and service excellence.


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