Keeper Security Integrates Enhanced Vault Management into ServiceNow for Improved Self-Service Capabilities

Keeper Security Enhances Workflow Integration with ServiceNow



Keeper Security, a renowned leader in the realms of zero-trust identity security and Privileged Access Management (PAM), has made a significant move by launching an advanced integration with ServiceNow. This innovative application is designed to facilitate governed self-service vault management, allowing enterprise administrators to manage Keeper Vault operations directly within ServiceNow’s comprehensive ecosystem.

Streamlined Processes for Enhanced Efficiency



As the complexity of enterprise environments continues to rise, security teams are increasingly pressured to provide controlled, auditable access to sensitive credentials. Traditional manual processes often lead to delays and compliance issues, creating an urgent need for an efficient solution. In light of this, Keeper Security has stepped in to offer a more streamlined process.

The new integration incorporates Keeper Vault’s functions such as access requests and record storage directly into ServiceNow's Service Catalog and Flow Designer. This means that users can manage privileged access requests without leaving their existing IT workflows, significantly reducing friction and improving user experience.

Key Features of the Integration



The Keeper Security workflow application, now available on the ServiceNow Store, allows for a variety of vault operations that are essential for enterprise management, including:

  • - Access Request Management: End users can easily request access to Keeper Vault records through the ServiceNow Service Catalog. Requests are routed for automatic approval, ensuring quick access while maintaining a full audit trail.
  • - Endpoint Privilege Management (EPM) Approvals: EPM requests from devices automatically generate Security Incident Response tickets within ServiceNow. Administrators can manage these requests directly from the platform, with incident tickets closed promptly once resolved,
  • - Secure Record Creation: IT teams can store new credentials securely within the Keeper Vault through ServiceNow, allowing for a centralized storage solution for sensitive information including database credentials and software licenses.
  • - Record and Folder Search: Security professionals can search for specific Vault records or folders using ServiceNow's interface, greatly accelerating the access request fulfillment process.
  • - One-Time Share Capabilities: Administrators can create temporary, time-limited access to records without providing permanent access to the vault.

Effortless Setup



Setting up the integration is designed to be straightforward. The guided setup process will help administrators configure the necessary components, including the MID Server for activation, without requiring any complex custom code. This user-friendly approach ensures organizations can quickly integrate Keeper Security's functionalities into their existing systems,

Craig Lurey, CTO and co-founder of Keeper Security, emphasized the mission behind this integration by stating: "This reflects how we approach enterprise deployments by meeting organizations within their existing platforms. We aim to create seamless security experiences without compromising on compliance and control."

Conclusion



The Keeper Security workflow application represents a vital advancement for enterprises looking to enhance their security posture while streamlining access management processes. As organizations navigate increasingly complex IT environments, this integration with ServiceNow offers a strategic solution designed to promote efficiency and safeguard sensitive information. For further details or to initiate setup, interested users can visit KeeperSecurity.com or the Keeper documentation portal for comprehensive guidance.

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About Keeper Security: Keeper Security stands as a pillar in zero-trust identity solutions, trusted by millions globally. Their KeeperPAM platform provides a holistic approach to managing access and protecting secure sessions, making it indispensable for enterprises aiming to fortify their security frameworks. For further insights on their latest innovations, explore KeeperSecurity.com.

Topics Business Technology)

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