#Japan #Nagoya #Choice Hotels #Comfort Hotel #Award Winner

Comfort Hotel Nagoya Shinkansen-guchi Takes Center Stage

In the realm of hospitality in Japan, Comfort Hotel Nagoya Shinkansen-guchi has recently earned the prestigious title of the top hotel in the annual Choice Hotels Japan Award 2026. The award recognizes excellence among the 95 hotels that fall under the Comfort brand, including Comfort Hotel, Comfort Hotel ERA, Comfort Inn, Comfort Suites, and Ascend Hotel Collection(TM), under the management of Choice Hotels Japan.

A Tradition of Excellence

The Choice Hotels Japan Award is an annual program aimed at honoring outstanding hotels based on service quality, alignment with brand concepts, and cleanliness. This year’s awards evaluated hotels between December 2024 and November 2025, focusing on three main categories: Gold Award, Brand Concept Award, and Quality Assurance Review Award. Each category recognized the top three hotels based on rigorous, objective assessment criteria.

The Gold Award Winner

The Gold Award, which identifies the Hotel of the Year, emphasizes customer satisfaction, quality assessment, and likelihood of recommendation. For 2026, Comfort Hotel Nagoya Shinkansen-guchi emerged at the top, with an impressive average rating of 4.39 (out of 5) across major Online Travel Agents (OTA). The hotel also scored exceptionally high in quality reviews, particularly in cleanliness, staff hospitality, and guest satisfaction regarding complimentary breakfast offerings.

Voice of the Management

The Hotel Manager commented: “This achievement is a direct result of the tireless work and dedication shown by our staff and cleaning teams throughout the past year. We consistently engage with guest feedback and reviews to identify both our strengths and areas needing improvement, which we have diligently shared with our team to enhance our daily services. We are committed to maintaining this stringent focus on quality and aspire to win the award again next year, aiming for continuous improvement in all facets of our service.”

Rigorous Evaluation Metrics

The evaluation process for this award employed various objective indicators, including:

• - OTA scores
• - Quality Assurance Review (QAR) scores, emphasizing cleanliness and maintenance
• - Online surveys gauging likelihood of recommendation
• - Brand-related metrics, such as service, breakfast quality, comfort, and regional characteristics

This scoring system is designed to fairly assess the ongoing commitment to quality improvement and performance.

What's Next for Comfort Hotel Nagoya Shinkansen-guchi?

Having clinched the Gold Award, Comfort Hotel Nagoya Shinkansen-guchi will represent Japan at an international convention, where hotel owners and managers from Choice Hotels will gather. The results of this global competition will be announced in the spring, offering yet another platform for this exceptional hotel to shine on a worldwide stage.

Commitment to Excellence

Choice Hotels Japan aims to leverage this award to share exemplary practices across its portfolio, continuously striving to elevate the overall service quality and trustworthiness of their brand. By doing so, they intend to ensure that both domestic and international guests enjoy secure and comfortable stays. The company also emphasizes nurturing the growth and challenges faced by each staff member, reinforcing their commitment to enhancing brand value in a sustainable manner.

About Choice Hotels Japan

• - Location: 2F, Yoshino Daiichi Building, 1-6-3 Nihonbashi Bakurocho, Chuo-ku, Tokyo 103-0002
• - CEO: Takahiko Ito
• - Established: September 2000
• - Capital: 20 million yen
• - Website: Choice Hotels Japan

Choice Hotels Japan operates as the master partner of Choice Hotels International, managing over 7,500 hotels across 46 countries and extensively offering a variety of hotel brands throughout Japan. Their expansive reach includes Comfort Hotel, Comfort Hotel ERA, Comfort Inn, Comfort Suites, and Ascend Hotel Collection(TM).