#USA #DXC Technology #risk management #Ashburn #AI Claims

Introduction to DXC Assure Risk Management

In a world where self-insured organizations face mounting pressures to manage employee claims efficiently, DXC Technology has stepped up to the challenge with its latest innovation: DXC Assure Risk Management. Launched on July 29, 2025, this advanced solution combines cutting-edge artificial intelligence with human expertise to help organizations better navigate the complex landscape of employee care and insurance claims.

The Challenges of Self-Insurance

Self-insured organizations, which opt to cover employee insurance claims using their own funds rather than relying on traditional insurance, encounter unique challenges. This approach can lead to difficulties such as managing escalating healthcare costs, navigating regulatory complexities, and improving return-to-work rates for injured employees. These difficulties necessitate an efficient and comprehensive claims management system that can facilitate optimal outcomes.

Key Features of DXC Assure Risk Management

1. AI-Driven Processes
The DXC Assure Risk Management platform is built on AI-enabled processes designed to streamline claims workflows. By automating operational risk mitigation and integrating health and safety management tools, the solution provides organizations with the capability to manage claims more effectively.

2. Expert Human Support
At the core of DXC's offering lies a specialized team with an in-depth understanding of the insurance landscape. This team supports the entire claims lifecycle, effectively handling sentiment analysis and proactive claims prevention, ensuring a human touch in a technology-driven environment.

3. Advanced SaaS Technology
The solution is delivered via a modern Software as a Service (SaaS) platform that encompasses document automation, real-time dashboards, and generative AI capabilities. This persona-driven system not only enhances user experience but also improves outcomes across the board.

The Vision Behind the Innovation

Ray August, President of Insurance Software and BPS at DXC Technology, emphasized the company’s focus on innovation. He stated, "We are proud to introduce DXC Assure Risk Management, an innovative solution that combines expert people, AI workflows, and technology to help self-insured employers manage the full claims lifecycle, from care to cost, for their injured employees." This reflects DXC's ongoing commitment to delivering tangible value and transforming the future of insurance.

Insights from Industry Experts

Nathan Golia, a senior analyst for Celent, highlighted the nuanced advantages of self-insurance, noting that while cost savings are attainable, self-insured organizations must adopt management processes akin to those of full-stack insurers. This ensures protection against operational leakages and facilitates more successful employee reintegration into work environments.

Why DXC Technology Stands Out

With over 40 years of industry experience, DXC Technology has established itself as a trusted partner for numerous top insurers. Its legacy includes the processing of more than one billion policies through DXC software, underscoring the company’s capacity for handling complexity and fostering innovation in the insurance domain.

Conclusion

As more organizations consider self-insurance as a viable option, the emergence of tools like DXC Assure Risk Management will be essential in shaping the efficiency of claims management. By integrating advanced AI capabilities with human expertise, DXC is not only addressing current challenges but is also paving the way for a more streamlined, cost-effective future in insurance.

For more information and a detailed look at how DXC Assure Risk Management can enhance your organization’s claims management process, visit the official DXC Technology website.

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