CUJO AI Expands Service Portfolio with Strategic Acquisition of Domos

On April 9, 2025, CUJO AI, a leader in device intelligence and network security, announced its strategic acquisition of Domos, a pioneer in application performance analytics and network APIs. This acquisition is set to redefine how Internet Service Providers (ISPs) enhance network performance, improve user experiences, and create new revenue streams.

As the demand for seamless gaming, video calls, and streaming increases, traditional network performance metrics often fall short in diagnosing issues such as delays, buffering, and connection drops. Domos addresses these challenges with its Quality of Outcome (QoO) framework, shifting the focus from abstract technical metrics to real-world outcomes like smooth video conferencing and lag-free gaming.

By merging CUJO AI's device intelligence with Domos' application-specific insights, this acquisition sets a new standard for home network performance and customer satisfaction. Remko Vos, CEO of CUJO AI, stated, "With this acquisition, CUJO AI addresses a central challenge of modern connectivity—the transformation of network metrics into actionable insights that directly improve application performance. We provide NSPs with the information necessary to offer smarter, more reliable networks and bolster customer trust and loyalty."

Key Benefits of the Acquisition

1. Enhanced Intelligence: Domos' application intelligence capabilities combined with CUJO AI's device intelligence grant NSPs a household-specific, real-time understanding of network use and performance. This allows for personalized recommendations for each home, ensuring a tailored connectivity experience.

2. Expanded Network Analytics: Domos provides comprehensive, context-aware, end-to-end network analysis, enabling precise root-cause diagnostics across network segments and technologies. This leads to “First Time Right” customer service and significant savings in network investments.

3. Revenue Generation: The combined technologies facilitate new, data-driven service models, helping NSPs extend their value proposition and create new monetization opportunities, both directly and indirectly through network APIs.

Olav Nedrelid, co-founder and CEO of Domos, emphasized the company's mission, stating, "Domos has always aimed to enhance the Internet experience by linking applications and networks. Joining CUJO AI allows us to radically accelerate the delivery of our technology, helping NSPs achieve better application outcomes and new revenue streams."

CUJO AI currently serves over 60 million households globally, continuing to lead in redefining the future of connected home intelligence. The integration of Domos' capabilities is designed to help network providers adapt to evolving market demands while delivering unmatched, AI-powered value to customers worldwide.

About CUJO AI

CUJO AI empowers network service providers to understand, serve, and protect their customers through advanced cybersecurity and granular network and device intelligence. Their sophisticated AI algorithms equip customers with insights previously unavailable, raising the bar for customer experience and retention with new value propositions and superior operational services. CUJO AI's services comply with all privacy regulations and have earned the trust of major broadband operators worldwide, including Comcast, Charter Communications, T-Mobile USA, Deutsche Telekom, TELUS, Sky Italia, Rogers, Cox, Shaw, Videotron, BT, and EE.

About Domos

Domos is the creator of the Quality of Outcome (QoO) framework, an IETF framework that translates complex network statistics into probabilities of perfect application outcomes. Domos offers SDKs (Software Development Kits) for QoO analysis tailored to various use cases, improving Internet experiences by enhancing communication between networks and applications.