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Action1 Partners with ServiceNow for Enhanced IT Management

In a groundbreaking advancement in IT management, Action1, a leading name in autonomous endpoint management solutions, has announced the launch of its highly anticipated ServiceNow Connector. This innovative integration empowers IT and security teams by providing real-time visibility into patch status and vulnerabilities directly within the ServiceNow Configuration Management Database (CMDB). This development marks a significant shift in how organizations manage their IT environments, allowing for streamlined operations and improved compliance.

The Need for Real-Time Data

Today's enterprises often operate in hybrid environments characterized by a mix of on-premise and cloud-based resources. This complexity can create fragmented visibility, making it difficult for IT teams to maintain effective oversight. Devices in these environments frequently shift, leading to outdated data and delayed responses to vulnerabilities. Action1 addresses this challenge head-on by ensuring that critical endpoint data is integrated into ServiceNow's CMDB in real time.

The new Action1-ServiceNow Connector not only enhances visibility but also simplifies the process of vulnerability management. By consolidating patch and endpoint information, IT teams are freed from the cumbersome task of reconciling multiple data sources, thus enabling them to prioritize remediation efforts and ensure compliance more effectively.

Key Features of the Action1-ServiceNow Connector

The Action1-ServiceNow Connector delivers several benefits designed to streamline IT and security operations:

1. Faster Incident Triage

IT professionals can view essential information such as operating system, user, online status, and patch status all from a single incident within ServiceNow. This immediacy allows for quicker decision-making and action.

2. Prioritized Vulnerability Remediation

Users can easily filter devices that are missing patches, have critical vulnerabilities, or require restarts. This prioritization helps teams target the most pressing issues first.

3. Endpoint Hygiene and Coverage Monitoring

The integration allows for accurate tracking of patch deployment status and agent versions, ensuring that all endpoints maintain compliance. This continuous monitoring reduces the risk of vulnerabilities going unaddressed.

4. Streamlined Reporting

Creating patch compliance dashboards and reports becomes a swift process, enabling organizations to make informed decisions without getting bogged down by spreadsheets. This capability not only enhances productivity but also supports leadership updates.

With these features, Action1 is positioning itself as an essential ally for organizations striving to maintain a secure and compliant IT infrastructure. "IT admins shouldn't chase data—they should act on it,” stated Mike Walters, Co-founder and President of Action1, highlighting the importance of actionable insights in today’s fast-paced technological landscape.

Bridging the IT and Security Gap

The integration of Action1 with ServiceNow is a part of a broader ecosystem of integrations that includes major platforms such as Google, Microsoft Intune, and Duo. This interconnectedness facilitates seamless workflows across various IT and security tools, helping organizations to maintain continuous visibility over their endpoints while automating essential tasks without additional operational burdens.

Action1 not only stands out for its innovative solutions but also for the recognition it has gained in the industry. In 2025, Action1 was identified as the fastest-growing private software company in America by Inc. 5000, showcasing its rapid ascent in the tech world. The company, founded by seasoned entrepreneurs Alex Vovk and Mike Walters, is trusted by many Fortune 500 firms and is known for its commitment to delivering efficient and effective endpoint management solutions.

Getting Started with Action1-ServiceNow Connector

Organizations ready to leverage the benefits of the Action1-ServiceNow Connector can easily access it through the ServiceNow Store. The setup process is straightforward: connect Action1, schedule data imports, and choose the fields to display within the CMDB. This lets users harness the power of Action1's capabilities while benefiting from the reporting features of ServiceNow.

For more information about the latest integration, please visit Action1's ServiceNow Integration Page. This partnership promises a brighter future for IT management, where real-time insights and automation take center stage in ensuring security and compliance across all endpoints.

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