#United States #Stevie Awards #Pet Supplies Plus #Wag N' Wash #Livonia

Pet Supplies Plus Gets a Boost from Bronze Stevie Award

In a notable achievement for Pet Supplies Plus, the largest pet retail franchise in the United States, the company has been awarded a Bronze Stevie Award in the 20th Annual Stevie Awards for Sales & Customer Service. This accolade underlines their unwavering dedication to providing exceptional customer service—a promise the brand strives to fulfill daily.

Commitment to Personalized Service

The recent recognition serves as a testament to Pet Supplies Plus’s commitment to enhancing the pet shopping experience across more than 725 locations nationwide. Their efforts are not just about selling products but about ensuring that pet ownership is a more enjoyable and connected experience for consumers. In line with this philosophy, Chris Rowland, CEO of Pet Supplies Plus and its sister brand, Wag N' Wash, emphasizes, "Customer service is at the core of who Pet Supplies Plus is. We're here to make pet ownership simpler, more enjoyable, and more connected to the community around you.”

In addition to great service, the brand has made significant investments in team training, equipping store staff with extensive knowledge in areas such as pet nutrition, behavior, and wellness. This initiative empowers team members to offer individualized guidance to customers, enhancing the overall shopping experience in ways that are often unattainable via online shopping platforms.

Recognition in the Industry

For the third consecutive year, Pet Supplies Plus has made it onto Forbes' 2026 Best Customer Service list, where it proudly holds the top spot in the pet care sector while outperforming several major national competitors. Such recognitions are encouraging, asserting the brand’s place as a leader in customer satisfaction.

Community Engagement and Impact

The company takes its community involvement seriously. Alongside Wag N' Wash, Pet Supplies Plus has partnered with various local rescues and shelters, positively impacting animal welfare across the nation. Their combined efforts have successfully facilitated over 19,300 pet adoptions, illustrating a deep commitment to connecting pets with loving homes.

The Stevie Awards and their Significance

The Stevie Awards, known as the premier global awards recognizing outstanding performances in various business sectors, considered over 2,100 nominations this year from diverse organizations in 41 nations. Winners were judged by a panel of 150 professionals through a comprehensive evaluation process.

Maggie Miller, President of the Stevie Awards, expressed congratulations to the winners, noting the remarkable standards achieved this year, which are reflective of excellence, innovation, and the impact on customer engagement within the honored organizations.

The festive recognition ceremony is set to take place on March 5, at the Marriott Marquis Hotel in New York City, where attendees will celebrate the achievements of stellar service providers.

About Pet Supplies Plus

At Pet Supplies Plus, local communities are prioritized, with stores offering a wide range of essential pet products over 11,000 items sourced from 400 different brands. Whether shoppers choose to visit the store or utilize online services—including curbside pickup, same-day delivery, and Autoship—they’re guaranteed convenience and value.

For more detailed information about their offerings, interested customers can visit www.petsuppliesplus.com.

This achievement aligns with Pet Supplies Plus’s core values, continuously striving to raise the bar in customer service and reinforcing their commitment to provide communities with resources for better pet care.