#Japan #Tokyo #RetailTech #Datacom #Tiramisu

Tiramisu: Merging Data Insights with AI for Retail Optimization

DataCom Co., Ltd., headquartered in Sendai, Miyagi Prefecture, will proudly unveil its latest innovation, Tiramisu, at the upcoming RetailTech Japan 2026 exhibition, scheduled for March 3-6, 2026, at Tokyo Big Sight. This specialized AI solution aims to tackle pressing issues in the retail industry by merging data utilization with generative AI to optimize organizational operations.

Context of the Exhibition: Challenges in Retail

In today’s retail landscape, companies face significant challenges such as high hiring costs and low staff retention rates, leading to a chronic labor shortage. Additionally, the departure of seasoned staff raises concerns about the loss of valuable knowledge and expertise, creating a gap in operational know-how. As conventional reliance on manpower and experience becomes unsustainable, utilizing AI is emerging as a promising solution. However, traditional generative AI systems linked with POS/ID-POS data often yield superficial insights that do not address crucial questions such as the underlying causes of sales decline or actionable strategies for improvement.

To address these challenges, DataCom proposes an AI partner capable of understanding accumulated corporate knowledge, thus integrating data with real-world insights to facilitate entire organizational optimization.

Exhibition Details

The focus of our presentation will highlight how Tiramisu achieves holistic optimization within organizations through the synergy of data and generative AI. With over 30 years of specialized knowledge in retail, Tiramisu employs three key approaches: Talk, Learn, and Suggest, ensuring a seamless transition from data analysis to actionable improvement suggestions.

Key Features of Tiramisu

• - Instant Data Analysis and Knowledge Base Development: By processing natural language commands, Tiramisu performs automatic data analysis and generates graphical representations and structured reports instantly. It also builds a knowledge base, compiling insights from daily reports, meeting logs, and manuals, ensuring accessible information for everyone in the organization.
• - Autonomous Workflow Management through AI Agents: Dedicated AI agents acquire corporate knowledge to automate data entry, conduct analyses, propose improvement drafts, and communicate tasks across departments. The dashboard provides tailored information relevant to executives, merchandisers, and store managers, significantly minimizing the time spent searching for data.

Benefits of Implementing Tiramisu

Tiramisu offers a multitude of advantages, including:

• - Systematizing Knowledge Transfer and Staff Development: By capturing and utilizing the thinking and judgment of seasoned staff as corporate knowledge, Tiramisu ensures consistent performance across the organization, facilitating the training of younger employees through visibility and inheritance of tacit knowledge.
• - Reducing Analysis Burden and Enhancing Focus on Key Tasks: Tiramisu streamlines routine analytical tasks and report preparation, allowing personnel to concentrate on higher-value activities that require critical thinking.
• - Integrating Diverse Data for Company-wide Productivity Improvement: It consolidates various data sources, including POS, customer, foot traffic, and attendance data, into a centralized analytical framework, addressing diverse company challenges from strategic optimization to operational efficiencies.
• - Secure and Practical Analytical Environment: With a robust data infrastructure capable of processing over 100 million records, users can access a highly secure analytical environment without the need for complex data connection developments.

Event Information

• - Name: RetailTech Japan 2026
• - Official URL: RetailTech Japan
• - Organizer: Nikkei Inc.
• - Dates: March 3-6, 2026, 10 AM to 5 PM (March 6 until 4:30 PM)
• - Location: Tokyo Big Sight, East Exhibition Hall, Koto-ku, Ariake 3-10-1
• - Exhibit Zone: Total Information Distribution System, Booth No: RT5205

Registration Information

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About RetailTech Japan

RetailTech Japan 2026 is a premier event where leading DX solution providers gather to present innovative responses to pressing challenges in the retail and distribution sectors.

About DataCom Co., Ltd.

Founded in 1994, DataCom has been a trusted partner for multi-store enterprises for over 30 years, committed to transforming accumulated data into actionable insights that foster organizational growth. Leveraging the insights gained from the retail frontlines, we continue to deliver practical, multifaceted solutions aimed at enriching organizations through the power of data. Our ongoing dedication to supporting businesses and embracing transformative futures remains steadfast.