#Canada #Cleveland #Hyland #Content Innovation #Rexel Canada

Hyland's Innovative Document Processing Solution for Rexel Canada

In a remarkable move towards digital transformation, Hyland, a leader in enterprise content management (ECM), has successfully implemented its AI-driven document processing capabilities for Rexel Canada. The deployment, which was completed in partnership with Onit, resulted in almost perfect invoice indexing accuracy within just 48 hours, signaling a significant advancement in autonomous enterprise operations.

Rexel Canada, a long-term customer of Hyland, adopted the agentic document processing technology as part of its strategic initiative dubbed Axelerate 2028. With a foundation built on Hyland's Intelligent Document Processing (IDP), this solution harnesses generative AI and agentic automation to fundamentally reshape how unstructured financial documents are managed and acted upon.

Frederic Petit, the Chief Information Officer and Vice President of Supply Chain at Rexel Canada, remarked, "As a long-standing partner, we've witnessed Hyland's platform evolve to meet our business needs. This agentic document processing solution directly supports our AI-driven digital strategy, allowing us to enhance our business processes with increased intelligence and efficiency."

Hyland's deployment at Rexel Canada is not merely about improving invoice accuracy; it represents a strategic move towards operationalizing AI across their business framework. Steve Baird, Chief Revenue Officer at Hyland, stated, "Our collaboration with Rexel Canada is a clear example of how businesses can effectively integrate AI today while laying the groundwork for future automation on an enterprise scale. We are excited to continue our partnership with Onit and the Rexel team, showcasing how intelligent content combined with generative AI can deliver immediate benefits and support long-term AI adaptability and scalability."

Innovations Beyond Traditional Processing

Hyland’s agentic document processing transcends conventional methods by deploying generative AI to facilitate end-to-end business outcomes. Its features include a user-friendly configuration and automated reasoning capable of adapting to various document types, such as handwritten invoices and scanned documents of varying quality, all without the need for complex scripting or customization.

At Rexel Canada, this advanced system has led to:

• - Nearly complete eradication of manual validation for most documents.
• - Automation handling formats that previously posed challenges.
• - Drastic reductions in both validation times and the need for manual data entry.
• - Enhancement of efficient workflows and tighter financial control.

By embedding intelligence into everyday workflows, Hyland’s solution empowers staff to concentrate on exception-based tasks and in-depth analysis rather than monotonous document management.

Supporting a Broader AI Strategy

The initiative at Rexel Canada embodies a shifting trend among enterprises towards agentic architectures in which AI systems collaboratively interact within business processes, rather than functioning merely as isolated tools. Through the Content Innovation Cloud, Hyland empowers organizations to interlink unstructured content from various sources, augment it with relevant business context, and manage intelligent automation across finance, operations, and shared services—all while preserving the integrity of existing enterprise systems.

To discover more about what Hyland's innovative platform offers, please visit Hyland.com.

About Rexel Canada

Rexel Canada stands as a prominent provider of electrical distribution and services, featuring renowned brands such as Westburne, Nedco, and Rexel Atlantic, among others. With nearly 200 locations spread across the country and a dedicated workforce exceeding 2,000 employees, Rexel Canada is committed to delivering cutting-edge solutions and outstanding service to its customers.

About Hyland

Hyland is recognized globally as the innovator behind the Content Innovation Cloud, providing ubiquitous enterprise intelligence through solutions that unlock actionable insights and drive automation. Trusted by numerous organizations worldwide, including many in the Fortune 100, Hyland's platforms lay the groundwork for a connected, agentic enterprise where teams can leverage AI to redefine operational practices and client engagement.