Bridging Medical Care Gaps for Foreign Visitors at Osaka Expo

Introduction

Osaka is set to host the upcoming Kansai Expo in 2025, and among the many innovative initiatives showcased, Mediengine stands out with its dedication to improve healthcare accessibility for foreign visitors. The company operates a unique healthcare platform aimed at ensuring that no individual is left behind, focusing on the needs of international tourists and residents in Japan.

Event Overview

On October 1, 2025, Mediengine will feature its initiatives at the “Team Expo Pavilion” within the expo venue. The theme, "Contributing to a Sustainable Society Where No One is Left Behind — From the Perspective of Healthcare for Foreigners,” encapsulates Mediengine’s mission. This commitment is reflected in their innovative approach to providing multilingual medical services that transcend language and cultural barriers.

Key Features of the Exhibition

The Mediengine exhibition promises participants several interactive and informative experiences:

1. Multilingual Online Consultation Demo
Visitors will have the opportunity to engage in a free demonstration of the online medical consultation services, available in multiple languages, including English, Chinese, and Korean. This experience will allow attendees to understand firsthand how easily they can access healthcare support, no matter their language background.

2. Educational Seminars and Awareness Programs
Mediengine will share successful cases of seminars and presentations conducted for businesses and local governments pertaining to healthcare for foreigners. These educational efforts aim to foster collaboration between healthcare professionals, the tourism industry, and local administrations, thereby creating collaborative solutions to enhance healthcare access.

3. Regional Collaboration and Pilot Projects
Through visual presentations, visitors can see how Mediengine collaborates with local medical resources in less accessible regions and tourist destinations. These pilot projects focus on building structures that allow everyone, regardless of their location, to have access to necessary medical care.

On the day of the exhibition, attendees can also receive a complimentary booklet summarizing the challenges and solutions regarding foreigner healthcare. This resource, which is available in English, comprises 16 pages of vital information aimed at raising awareness.

About the Team Expo Pavilion

The pavilion aims to embody the Osaka Kansai Expo’s theme of “Designing a Future Society Where Life Shines.” Part of the Team Expo 2025 initiative, this platform encourages diverse participants to co-create a vision of a desirable future society, contributing to the UN's Sustainable Development Goals (SDGs). Within this framework, Mediengine will focus on the sub-theme of “Foreign Medical Care x Digital Health,” highlighting their social initiatives that prioritize public benefit over profit.

Company Overview: Mediengine

Founded in Tokyo, Mediengine operates the ‘Trahos’ platform, designed specifically for foreign visitors. The company motto, “Experience peace of mind, even abroad,” emphasizes their goal of creating accessible healthcare solutions for all. Their services include online, home visit, and face-to-face consultations, thereby ensuring a seamless healthcare experience for international tourists in Japan.

Character Introduction

Mediengine’s platform features its main character, “Trahos-kun,” to engage and educate users regarding their services. Currently, the platform has been implemented by over 300 accommodation and tourism businesses across Japan, showcasing its reliability and effectiveness in offering foreigner medical services.

Call to Action for Hotels and Tourism Operators

As the influx of international visitors to Japan continues to rise, many hospitality and tourism operators face challenges in providing adequate medical responses for their guests. By integrating the ‘Trahos’ platform, these establishments can significantly reduce the burden of catering to foreign visitors’ healthcare needs. Mediengine invites all stakeholders to collaborate in establishing an effective healthcare infrastructure that ensures safety and comfort for all.

For further inquiries, feel free to reach out to the Trahos operation office at [email protected].