The Future of Laundry: Cashless Payment Options at wash+ with AEON Pay

In today's fast-paced world, convenience is key, and cashless payment options have emerged as a game-changer across industries. wash+ (株式会社wash-plus), based in Urayasu City, Chiba Prefecture, has taken a significant step forward by incorporating AEON Pay into its payment system for laundries. This initiative aims to improve customer convenience further and streamline operational efficiency, aligning with the company’s commitment to creating a unique and differentiated laundry service experience.

Innovative Payment Solutions for a Modern Era

Since 2017, wash+ has adopted various cashless payment methods, including credit cards, barcode payments, and carrier billing. This evolution has propelled cashless transactions to account for over 90% of sales in some locations, showcasing remarkable customer acceptance and utility. With the addition of AEON Pay, customers can enjoy the convenience of managing their laundry payment through their smartphones, enhancing usability during their visits.

The smart laundry system, which integrates cashless transactions and language options, marks wash+ as a leader in laundry management. With its patented technology utilizing alkaline ionized electrolyzed water, wash+ reinforces its mission to promote a sustainable future without using conventional detergents. It has implemented advancements that not only simplify cash collection but also enhance security by eliminating the need for coin exchange mechanisms, thus modernizing the laundry industry.

AEON Pay Integration: Elevating Customer Experience

The recent update to the smart laundry system allows customers to opt for AEON Pay as a payment method seamlessly. This integration is expected to attract new users who value convenience and security in their transactions. For business owners, embracing AEON Pay can streamline cash collection processes and increase overall operational efficiency. This strategic move aligns perfectly with wash+'s vision of delivering top-notch laundry services while contributing to improved customer experiences through innovation.

About AEON Pay

AEON Pay is a widely adopted code payment service that can be accessed via the iAEON app or AEON Wallet app. With over 10.3 million members as of February 2026, this service underscores the growing trend among consumers choosing cashless payment solutions.
For more details, you can visit the AEON Pay service page.

Commitment to Sustainability

At wash+, the company's core purpose is dedicated to the principle of “Gracious to People and the Earth.” Building on this philosophy, it employs a unique detergent-free cleaning method that not only cleans clothes effectively but also minimizes environmental impact. wash+ aims to align its operations with the 17 Sustainable Development Goals (SDGs) by contributing significantly to at least 10 of them through innovative practices.

Leading the Evolution in Laundry Services

With numerous accolades, including being recognized for its innovation in customer interaction through IoT solutions, wash+ continues to redefine how laundries operate in Japan. Its smart laundry system, launched in 2017, has surpassed 400 installations nationwide and has seen more than 600,000 app downloads as of October 2025.
This smart technology addresses concerns that laundry owners face, such as updates to service menus and cash collection procedures, thus ensuring a safer and more efficient operational environment. Furthermore, its solutions cater to modern needs for efficiency and time management, resonating strongly with busy consumers seeking convenience in their daily chores.

The Future is Smart and Sustainable

As wash+ gears up to achieve B Corporation certification by 2025, it solidifies its identity within a global community dedicated to meeting high social and environmental impacts. By prioritizing sustainable practices and innovative technologies, wash+ is setting an important precedent in the laundry industry while actively contributing to societal advancement.
Through these bold initiatives, wash+ not only streamlines its operations but also plays a critical role in driving the shift towards a more sustainable future in daily life. As wash+ continues to lead advancements in the laundry sector, it stands as a shining example of how a business can effectively integrate technology and sustainability for the betterment of society and the environment.