#Japan #Tokyo #DSPA #XROSS #DSQ certification

Enhancing Drone Service Quality: The Collaboration Between DSPA and XROSS

In a significant move for the drone service industry, the Drone Service Promotion Council (DSPA) and Neomars, the operator behind the drone platform XROSS, have announced an exciting collaboration aimed at improving the quality of drone services through the DSQ certification. This partnership was unveiled at the Japan Drone 2026 event, held on June 3, 2026, where a formal agreement was signed on stage. The event not only facilitated an official exchange of the agreement but also allowed both parties to provide a detailed overview of their collaboration to attendees, illustrating the partnership's goals and the benefits it brings to the drone service community.

Background for Collaboration

As the implementation of drone services in society advances, stakeholders have faced challenges regarding the objective assessment of service quality. The DSQ certification run by DSPA is rooted in the Japanese Industrial Standards (JIS Y1011) and serves as a third-party evaluation system to assess and visualize the quality of drone services. Despite its advantages, there were concerns that once entities achieved certification, this information was not sufficiently utilized in the marketplace.

Overview of the Collaboration

With this collaboration, the XROSS platform will now feature information about the DSQ certification's status and scope, integrated with business profiles and service information. XROSS has established partnerships with local governments from regions like Oita, Gifu, Fukushima, Nagasaki, Kagoshima, and Nagano to effectively advocate for the application of drones in addressing local challenges. The platform has been expanding as a nationwide initiative, currently listing over 1,200 drone service providers.

In practical terms, business profiles will visibly display a 'DSQ certification' badge, clearly indicating whether a provider holds the certification. This visibility will help users understand the certification's coverage and make it easier to identify certified providers across various screens on the platform, including provider lists and service displays. Additionally, those with DSQ certification will be prioritized in search results, making it simpler for stakeholders to find suitable contractors and enhancing project matching.

These innovations aim to embed the DSQ certification into practical decision-making processes, elevating its value as a third-party measure of quality assurance.

As a result, stakeholders will have a more objective basis to compare and evaluate service providers based on reliable third-party certification rather than solely on past performance or self-reporting. This approach will help reduce uncertainties in procurement and allow clients to confidently select businesses that meet their quality requirements. Overall, DSPA aims to transition from a mere certification acquisition to a condition that reinforces operational credibility, thereby ensuring that high-quality drone services are consistently recognized and selected in the marketplace.

Expected Outcomes

Some anticipated benefits of this collaboration include:

• - Increased Transparency: By visualizing quality information based on JIS standards, drone service quality will become more transparent.
• - Streamlined Selection Process: Stakeholders can compare and evaluate providers more efficiently while reducing inconsistencies in judgment.
• - Enhanced Credibility and Competitive Edge: Certified providers will benefit from increased visibility and recognition in the marketplace, expanding their opportunities for evaluation.
• - Promoting a Quality-Conscious Environment: Through this collaboration, a healthy market where high-quality services are clearly identified and sought after will emerge.

Future Directions

DSPA is committed to continuing to evolve the certification system to be more widely utilized. Through this partnership, the organization aims to establish a feedback loop whereby the DSQ certification becomes a regular reference point for stakeholders, and quality improvement efforts by service providers are appropriately recognized. This initiative seeks to elevate the societal value of the DSQ certification, ensuring it becomes instrumental for various stakeholders in enhancing the quality of drone services and facilitating their effective integration into society.

Comments from Each Organization

DSPA Comment

The Drone Service Promotion Council is thrilled about the collaboration with XROSS. The DSQ certification is a critical tool that objectively illustrates service quality. With this partnership, we anticipate that the certification information will be visualized on the platform, which will aid clients in making informed decisions based on quality requirements, moving beyond mere self-reporting.

XROSS Comment

We at Neomars are equally excited about partnering with DSPA. XROSS, having initially collaborated with local governments, has expanded to become a nationwide platform. This partnership will familiarize more drone service providers with the DSQ certification, thereby enhancing the overall quality of services in the market. Moreover, making certification information visible on our platform will build an environment that fosters confidence among users to adopt drone services effectively.

About DSPA

Drone Service Promotion Council (DSPA) is dedicated to standardizing drone service quality and providing educational programs to enhance service quality and further develop the drone service sector.

About Neomars

Neomars Co., Ltd. is a comprehensive solution company engaged in telecommunications, human resources, and digital transformation driven initiatives. Since its establishment in 1991, it has been committed to creating and providing value, addressing various challenges in the telecom and IT sectors.