FutureDial Expands Global Reach with New Automation Solution Centers
FutureDial Expands Global Reach with New Automation Solution Centers
On November 19th, 2025, FutureDial, a world leader in mobile device automation, announced the establishment of new Global Solution Centers in Europe and Asia. This expansion comes on the heels of them receiving the esteemed Mobile Disrupt Innovation Award 2025. The newly opened centers aim to replicate the success of FutureDial's existing automation labs located in Dallas, Texas, and Sunnyvale, California, enhancing global customer access to cutting-edge automation technologies and solution design capabilities.
Accelerating Leadership through Expertise and Scale
With an impressive record of processing over 420 million devices and decades of operational experience, FutureDial boasts an unmatched pedigree in the mobile device processing industry. The new Solution Centers will allow clients to witness automation firsthand, engage with FutureDial's SMART Receive, SMART Test, and SMART Grade solutions, and learn how to leverage AI to optimize operations. Furthermore, clients will have the opportunity to directly collaborate with FutureDial experts to design and execute tests and real process flows using their own devices.
Frank Harbist, CEO of FutureDial, articulated, "No one in this sector possesses the wide-ranging and profound expertise that FutureDial brings to the table. Our goal is to ensure our clients can experience, test, and truly understand how software, AI-based automation, and information management can transform their operations since we have lived this experience with hundreds of clients globally."
Client Success Through Solution Orientation
Many of FutureDial's clients have evolved alongside the company, starting with software-only solutions and advancing to fully automated workflows. These clients have observed dramatic enhancements in speed, accuracy, and profitability, transitioning their reverse logistics operations from manual processes to modern automated systems. Each of FutureDial's automation solutions is crafted to furnish real-time reporting, live performance analytics, and seamless integration with clients' existing WMS (Warehouse Management Systems) and ERP (Enterprise Resource Planning) systems. These data analyses empower clients to track performance, productivity, and key performance metrics across multiple facilities, thus amplifying operational efficiency and large-scale decision-making.
A Global Vision for Borderless Automation
The ongoing expansion into Europe and Asia marks the next phase of FutureDial's mission to make automation accessible to all device manufacturers, refurbishers, and logistics providers globally. FutureDial's Global Solution Centers will serve as hubs for innovation, collaboration, and learning, aiding clients in identifying new automation opportunities and refining their operations for greater speed, accuracy, and profitability.
"We are creating spaces where clients can not only see automation but experience it firsthand," explained Harbist. "Our leadership goes beyond technology; it lies in helping clients confidently transition from software to full automation. The Solution Center experience illustrates to clients that the software, automation, AI enablement, and information tools offered by FutureDial will yield immediate returns on investment and expand flexibly in line with business needs."
The new Solution Centers will be situated in Germany and Japan, with customer interaction functionalities being rolled out gradually over the coming months, reaching full operational capability by early 2026. In Germany, FutureDial has partnered with DIS-CONNECT, GmbH, a regional leader in connected device lifecycle management, to staff and equip its European Solution Center. Meanwhile, FutureDial is developing a specialized Solution Center tailored to the Japanese and Asian markets.
Georg Dis, CEO and founder of DIS-CONNECT GmbH, remarked, "At DIS-CONNECT, we take great pride in supporting FutureDial's expansion in Germany. FutureDial's commitment to quality and innovation sets the industry benchmark, and together we offer cutting-edge automation and intelligence to our clients through our European Solution Center. DIS-CONNECT's service solutions, AI decision matrix, and FutureDial's automation systems are revolutionizing the market with new powerful solutions."
About FutureDial
FutureDial provides intelligent software and automation solutions based on AI for device processors, logistics providers, and refurbishers globally. Their suite of SMART automation technologies assists clients in expediting processing, enhancing accuracy, and reducing costs at every phase of the device lifecycle.
FutureDial in Numbers
- - Over 420 million devices processed worldwide
- - More than 25 years of experience serving OEMs, operators, and logistics providers
- - Global presence across North America, Europe, and Asia
- - Real-time automation data for testing, grading, and receiving workflows
For media inquiries, please contact: Brad Treese, 415-623-8000, [email protected]
Topics Business Technology）
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