#USA #New York #AT&T #9-1-1 #Carbyne

Carbyne and AT&T Launch APEX Continuity for Uninterrupted 9-1-1 Call Handling

In a significant development in emergency communications, Carbyne, a frontrunner in cloud-native emergency solutions, has teamed up with AT&T to roll out a groundbreaking product known as APEX Continuity. This innovative system is designed specifically to provide Public Safety Answering Points (PSAPs) with a dependable backup solution during unforeseen disruptions such as equipment failures, network outages, or even emergency evacuations.

The APEX Continuity platform ensures that essential 9-1-1 communications remain operational, allowing emergency services to maintain their life-saving capabilities at all times. When faced with a service interruption, APEX Continuity offers a swift failover mechanism that allows call takers to seamlessly transition and continue responding to emergencies without delay. This is especially crucial in situations where every moment counts, such as during natural disasters or cyberattacks.

How APEX Continuity Works

Upon a PSAP experiencing service disruptions, operators can quickly log into the APEX Continuity system from various devices, including laptops and Computer-Aided Dispatch (CAD) systems. This flexibility means that they can effectively manage emergency calls from different locations, ensuring that their response capabilities are not hindered, regardless of the circumstances.

Chris Hill, Chief Operating Officer at Carbyne, remarked on the importance of such a system, stating, "Given the rising incidents of natural disasters and cyber threats, it is essential for PSAPs to have a robust contingency plan in place. Our partnership with AT&T enables APEX Continuity to support public safety agencies in maintaining their critical operations continuously. This is vital for saving lives when the urgency is greatest."

AT&T emphasizes its commitment to providing comprehensive emergency communication solutions. Matt Walsh, Assistant Vice President of FirstNet and NextGen 9-1-1 Products at AT&T, highlighted the unique position of their services: "As the only carrier that can deliver end-to-end emergency communication solutions—from the initial call to crisis response—we are excited to integrate Carbyne’s innovative technology with our AT&T ESInet. This collaboration aims to equip PSAPs across the United States with reliable, adaptable solutions that enhance their emergency response capabilities."

The Importance of Cloud-Native Solutions

Carbyne’s cloud-native platform stands out not only for its immediate utility in crisis situations but also for its ability to handle vast volumes of emergency-related data. With over 250 million data points processed annually, Carbyne is a significant player in providing actionable insights and secure communication channels in public safety environments. Their approach eliminates the need for additional software downloads, simplifying the process for end-users and allowing for quicker response times when emergencies arise.

As emergency services face increasing challenges from both natural and human-made disruptions, solutions like APEX Continuity are essential for maintaining operational integrity. By ensuring that PSAPs have the tools they need to continue functioning smoothly—even amid chaos—Carbyne and AT&T are collectively taking strides to improve public safety.

For further information on APEX Continuity and its features, interested parties can visit Carbyne's official site. Here, users can learn more about how this advanced solution is redefining emergency responsiveness and helping to better safeguard communities.

In conclusion, the introduction of APEX Continuity marks a vital advancement in the realm of emergency communications, underscoring the significance of proactive solutions in public safety. The collaborative effort between Carbyne and AT&T exemplifies how technological innovation can enhance emergency services and ensure uninterrupted support for those in need.