Forval Secures 5-Year Contract for Sapporo's Small Business DX Support Program

Forval's Continuous Success in Supporting Small Business DX in Sapporo

Forval Inc., headquartered in Shibuya, Tokyo, has made significant strides in facilitating digital transformation (DX) for small businesses in Sapporo City, securing a government contract for the fifth consecutive year to assist in the 'Small Business DX Hands-On Consultation Support' initiative. Starting June 2026, they will begin recruiting companies to participate in this transformative program.

Over the past four years, Forval has supported a total of 115 companies, consistently achieving high satisfaction levels as evidenced by surveys, where approximately 90% of participants reported being pleased with the assistance received. This ongoing partnership with Sapporo City aims to foster the economic growth of local small businesses through targeted support and expert guidance.

Understanding the Program

The 'Small Business DX Hands-On Consultation Support' program is designed to help small enterprises in Sapporo effectively implement digital transformation strategies, thereby enhancing their competitiveness in the market. Under this initiative, professional personnel make regular visits to participating companies to provide ongoing support tailored to their specific needs.

Forval's role extends beyond just consulting; they bring in specialized 'corporate doctors' who are seasoned experts in business recovery, ensuring that small enterprises receive the necessary guidance to thrive. This year's support will include three corporate doctors who will facilitate regular visits and provide remote assistance from Forval's other branches. The target for this year's program is set at 15 companies, with applications being accepted on the Sapporo Small Business DX Portal starting June 19.

The Role of Corporate Doctors

Corporate doctors transform the way small businesses manage their operations by diagnosing and addressing their challenges. This support includes:
1. Planning and Operating Walk-Along Support
- Recruiting participating companies.
- Assigning corporate doctors to firms.
- Conducting assessments using the management visualization tool, “Kizuna PARK,” which helps in identifying issues and formulating execution plans tailored to each company’s unique DX goals.
- Providing digital tool implementation support and evaluating the effectiveness of the interventions.

2. Related Activities
- Creating and managing the program's website and organizing report meetings.

Past Success Stories

Throughout the course of this project, Forval has helped companies implement a variety of improvements, such as introducing attendance management systems, standardizing workflows, integrating Microsoft 365, and leveraging social media for customer outreach. These initiatives have led to substantial enhancements in efficiency, exemplified by one company reducing its communication turnaround from a week to just three days. Furthermore, such initiatives are projected to significantly increase revenues through enhanced public relations efforts.

The division managing this initiative at Forval notes that while the participating companies are small, the rapid realization of benefits presents a unique opportunity to support the underlying economy of Sapporo. The continuous implementation of the program is seen as pivotal for the sustained growth of small to medium enterprises in the region.

More Info and Inquiries

For further details about this initiative or municipal services, please visit Forval's contact page.

About Forval Inc.

Forval Inc. (TSE Standard: 8275) primarily focuses on running consulting services aimed at small and medium enterprises. The company offers business support across five key areas: information and communications, international ventures, environmental solutions, human resources and educational services, and business succession strategies. Through their innovative 'corporate doctor' model, they provide comprehensive services, from visualizing management issues to effective execution and support, ultimately enhancing business value through ESG management, human capital strategies, and promoting DX/GX.

Additionally, Forval is advancing its regional revitalization strategy under the 'F-Japan Concept,' fostering collaboration among local governments, private sector players, educational institutions, and financial organizations to build sustainable community development models.