#Japan #Tokyo #AI Chatbot #HOUSEI #imprai ezKotae

HOUSEI Launches 'imprai ezKotae': A New Era for Customer Engagement

In an era where customer interactions define business success, HOUSEI Inc., headquartered in Shinjuku, Tokyo, has announced the launch of its innovative generative AI chatbot service, 'imprai ezKotae.' This service aims to enhance customer support efficiency and improve user search experiences across various sectors.

Background Behind the Development

For many businesses, traditional scenario-based chatbots have been a staple in customer service, providing preset choices and fixed question patterns for responses. However, these systems often struggle with unexpected inquiries, necessitating cumbersome updates that can deter efficiency. Moreover, companies frequently face high operational burdens when creating and maintaining FAQs, hindering ongoing improvements post-deployment. Recognizing these challenges, HOUSEI has developed a flexible chatbot solution poised to mitigate operational strain while maximizing responsiveness.

Key Features of 'imprai ezKotae'

At its core, 'imprai ezKotae' utilizes generative AI to search and reference internal data, responding to user inquiries in a natural language format. Users can pose questions as they would in normal conversation, whether they seek product information through trending AI search methods or require appropriate product recommendations. The service even supports a traditional Retrieval-Augmented Generation (RAG) chat option, enabling users to have multiple layers of interaction.

Key Functions Include:

• - AI Search-Based Chat
• - RAG Chat Option
• - Dual Configuration of Both Systems
• - Intuitive AI Chat User Interface
• - Simplified Setup for User Environments

Visualizing the Setup

The simplicity of implementing 'imprai ezKotae' allows businesses to visualize a seamless transition into modern customer service practices.

Future Prospects

As the focus shifts to maximizing user engagement,HOUSEI is committed to continuously enhancing the search accuracy and learning models underpinning 'imprai ezKotae.' This iterative approach will facilitate broader application in diverse industries and business types, providing a solution adaptable for various operational needs.

Insight into 'imprai'

The platform 'imprai' represents a robust generative AI application development tool offered by HOUSEI. It empowers businesses to swiftly implement AI services harnessing their proprietary data, all through an accessible low-code interface. With its intuitive UI and comprehensive management features, it accommodates everything from small-scale implementations to expansive growth trajectories.

Upcoming Webinar

On November 26, 2025, from 12 PM to 12:30 PM, HOUSEI will host a free webinar titled “Chatbot Latest Trends: A Comprehensive Guide from Traditional to AI Search Models.” This informative session will delve into the latest advancements in chatbot technologies, exploring the potential of AI search types and providing insights into deployment and improvements. For those looking to modernize their chatbot offerings, this webinar is not to be missed. Register here to secure your spot.

Overview of HOUSEI Inc.

Founded in March 1996, HOUSEI operates from the 9th floor of the Kagurazaka AK Building, located at 1-8 Tsukudocho, Shinjuku, Tokyo. Led by CEO Kan Sho-kou, the company is committed to advancing Japan's digital transformation (DX) through four core business areas: media-related businesses, professional services, product development, and overseas IT ventures.

Continuing its commitment to open innovation, HOUSEI invites partnerships in joint development and distribution, empowering businesses to realize their digital ambitions through collaborative efforts.