CGI Earns Leader Recognition in IDC MarketScape for AI Services in State and Local Government 2025
CGI Recognized as a Leader in AI Services for Government
On November 3, 2025, CGI Inc. (NYSE: GIB) (TSX: GIB.A), one of the world's premier independent IT and business consulting service providers, proudly announced its recognition as a leader in the IDC MarketScape for Worldwide AI Services for State and Local Government 2025 Vendor Assessment. This prestigious acknowledgment highlights CGI's innovative approach to embedding Artificial Intelligence (AI) directly into its service platforms rather than adding it as an afterthought.
Embedding AI for Enhanced Governance
The IDC MarketScape specifically commended CGI for its responsible AI framework, which prioritizes human oversight, transparency, and compliance with regulatory norms. CGI shines as it actively participates in oversight organizations, such as the EU AI Commission and the Federal AI Council of Canada. With a strong emphasis on stringent governance, CGI is deemed capable of helping governmental bodies uphold ethical standards as they incorporate AI into public service delivery.
Transforming Government Operations
By focusing on AI-integrated platforms and consulting expertise, CGI empowers governments to modernize their operations while enhancing transparency and compliance. As Tim Hurlebaus, the President and Chief Operating Officer of CGI, remarked, "We help governments responsibly harness AI to provide smarter, more accessible, and effective public services." The ultimate goal is to improve the overall outcomes for citizens, thus establishing greater trust in digital government services and decision-making.
Key Strengths of CGI
The IDC MarketScape report highlighted several strengths that position CGI as a leader in the AI landscape:
1. Government Domain Expertise: With nearly five decades of experience and over 500 ERP implementations, CGI has consistently catered to the unique needs of local and state governments.
2. Responsible AI Governance: CGI's framework establishes a comprehensive approach that includes human oversight and transparent governance practices, ensuring compliance with existing regulations.
3. Embedded AI Capabilities: By integrating AI across all their governmental platforms—from Samantha, a virtual assistant powered by AI, to predictive analytics designed for fraud detection—CGI minimizes the dependence on outdated or generic AI models.
4. Strategic Partnerships: Collaborating with industry giants like Salesforce, Microsoft Azure, and AWS allows CGI to align its developmental road maps, enhancing their product offerings with cutting-edge technologies.
5. Outcome-Driven Delivery Models: Through frameworks like AI LaunchPad and A3F, CGI is able to accelerate the adoption of AI solutions, generating measurable returns on investment for its clients.
Meeting Sector Needs
The IDC MarketScape report further emphasized that state and local governments are increasingly on the lookout for AI solutions that can bolster efficiency, improve compliance, and enhance service delivery. By building AI into dedicated platforms tailored for the public sector, CGI has successfully aligned its offerings with these urgent needs.
As Alison Brooks, Ph.D., Vice President of IDC's Worldwide Smart Cities and Public Safety, points out, "CGI is addressing the pressing requirements of state and local governments through a combination of localized delivery models and integrated governance frameworks." The report indicated that CGI's approach embodies a balance of local agility and global expertise, putting them at the forefront of innovation in public administration.
Conclusion
CGI's leadership acknowledgment in the IDC MarketScape for AI services underlines the firm's commitment to driving efficiency and compliance in governmental operations. By embodying responsible governance and embedding intelligence directly into their capabilities, CGI not only enhances operational effectiveness for public agencies but also fosters a transformative environment that champions citizen engagement and service. As they look to the future, CGI remains dedicated to leveraging AI in a way that delivers significant benefits to the communities served.
Topics Business Technology）
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